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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
587 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 587 reviews

August 09, 2023

Always have a great experience coming to this dealership to get my car serviced. Steven Erazo is great and I don't mind taking the drive to this dealership. More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 12, 2023 -

Bill Jacobs MINI responded

Hi Amanda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
August 09, 2023

Great clean dealership. Service advisor Steven Erazo was super nice and so helpful. Love coming to this dealership. More

by John
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 12, 2023 -

Bill Jacobs MINI responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 09, 2023

Amazing staff ! Went to get my car serviced and worked with Steven Erazo! So nice and helpful More

by Krisitn
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 12, 2023 -

Bill Jacobs MINI responded

Hi Krisitn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 08, 2023

My service advisor Steven Erazo was very nice and made the process of getting my car serviced so easy. More

by joanna
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 10, 2023 -

Bill Jacobs MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
August 08, 2023

I know I can always have a great experience at Bill Jacobs Mini. Steven Erazo made the process so seamless. More

by alison
Recommend Dealer
Yes
Employees Worked With
steven erazo
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Aug 10, 2023 -

Bill Jacobs MINI responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
August 08, 2023

Service here for our MINIs has always been terrific. Mitch is the best…always helpful in pointing out what is really needed and what isn't necessary. Returning customer! More

by MfS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Aug 10, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI Service Center!

Helpful
August 05, 2023

A lovely lady and always super helpful from the initial enquiry to the purchase and driving off! More

by Sarah Skedge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
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Aug 07, 2023 -

Bill Jacobs MINI responded

Hi Sarah! We're so happy we were able to help you out! We look forward to your next visit! Take care!

Helpful
August 05, 2023

Exceptional customer care, thoughtful and kept in contact with all details. Friendly and courteous staff More

by Sarah Skedge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Report | Print
Aug 07, 2023 -

Bill Jacobs MINI responded

Hi Sarah, thank you so much for your positive comments about MINI Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 04, 2023

The service I received 7/29/23 was impeccable. Nick Huerter is exceptional Service Advisor. More

by emanuel.murrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Aug 06, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 01, 2023

This dealership is the best. Nick huerter always treats me with the upmost respect every time. More

by Halltyra755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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