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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
581 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 581 reviews

August 05, 2023

A lovely lady and always super helpful from the initial enquiry to the purchase and driving off! More

by Sarah Skedge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
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Aug 07, 2023 -

Bill Jacobs MINI responded

Hi Sarah! We're so happy we were able to help you out! We look forward to your next visit! Take care!

Helpful
August 05, 2023

Exceptional customer care, thoughtful and kept in contact with all details. Friendly and courteous staff More

by Sarah Skedge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Report | Print
Aug 07, 2023 -

Bill Jacobs MINI responded

Hi Sarah, thank you so much for your positive comments about MINI Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 04, 2023

The service I received 7/29/23 was impeccable. Nick Huerter is exceptional Service Advisor. More

by emanuel.murrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Aug 06, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 01, 2023

This dealership is the best. Nick huerter always treats me with the upmost respect every time. More

by Halltyra755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 31, 2023

Mitch Shelvland, Jim, and Fernando are wonderful. They make it easy to get things done. Willing to accommodate whenever. I would use Bill Jacobs just because of them. Plus I love my mini More

by libbydeckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jed Kuefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Shelvlend
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Aug 03, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 31, 2023

Great advisor. Great dealership. Steven Erazo helped me when I took my car in to get serviced - very helpful. More

by stephen
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi Stephen, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 31, 2023

Great service at Bill Jacobs Mini. My service advisor Steven Erazo was great and informative More

by Miles
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi Miles, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 31, 2023

I know I can always have a good experience at Bill Jacobs Mini. Had a great service advisor Steven Erazo. More

by Conrad
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi Conrad, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 31, 2023

My service advisor Steven Erazo was great. He was so helpful and very professional. Great dealership. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi Jessica, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 31, 2023

Nick Huerter is the best. He fixed my mini up quickly and got me back on the road in no time. More

by Ryanschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
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