Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
575 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Contact Dealership
View Awards

2491 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 575 reviews

June 18, 2023

Nick Huerter did a great job. He was very professional when I brought in my mini! More

by acorcoran20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 20, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Helpful
June 18, 2023

Nick Huerter is awesome. He did such a great job. I really appreciate his personality. More

by Csyracuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 20, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Helpful
June 14, 2023

I took my car in to get serviced and had a great experience working with Steven Erazo. He was so nice and knowledgeable. More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 14, 2023

Steven Erazo from Bill Jacobs Mini was wonderful. He was a delight to work with. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Linda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 14, 2023

Satisfied with my experience at Bill Jacobs Mini working with Steven Erazo. He was very informative and so nice. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Denise, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 14, 2023

Steven Erazo was great to work with. Very satisfied with my experience at Bill Jacobs Mini. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Tom, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 14, 2023

I took my car for a regular service and worked with Steven Erazo. He took great care of my car. It was a pleasure to work with him. More

by Eric
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Eric, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 12, 2023

Really great working with Shyann! She was very nice, knowledgeable, and made the process to purchase my new MINI easy! I’m more than satisfied with my experience with her and this dea More

by camrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Camrie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 08, 2023

Nick was outstanding! Great guy and very personable! I highly recommend him as he does his work with excellence. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Helpful
June 06, 2023

Thorough explanations, i was walked through every little detail that would be done to the car with no surprises! Super satisfied! More

by juansancheznmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Aug 20, 2023 -

Bill Jacobs MINI responded

Hi Juansancheznmz, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Helpful
1
...
17
18
19
...
58