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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
575 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 575 reviews

April 17, 2024

I went to get my car serviced at Bill Jacobs Mini and had such a great experience. My advisor Steven Erazo was the best More

by savannah
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Apr 18, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 17, 2024

Steven Erazo was great to work with. He's a great advisor. Bill Jacobs Mini is a great dealership. More

by mafe
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Apr 18, 2024 -

Bill Jacobs MINI responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 17, 2024

Bill Jacobs Mini is such a great dealership. My advisor Steven Erazo was so helpful! More

by jenn
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Apr 18, 2024 -

Bill Jacobs MINI responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 17, 2024

Bill Jacobs Mini is such a great dealership. Advisor Steven Erazo was extremely helpful and so nice. Def Recommend! More

by amanda
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Apr 18, 2024 -

Bill Jacobs MINI responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

Helpful
April 16, 2024

Working with Steven Erazo was a great experience. He was so nice and will say I enjoyed my visit More

by maddie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Apr 18, 2024 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 11, 2024

For the last 3 years i have been coming for service for my Mini as the dealership i got my Mini from is no longer. I have always had great service. The employees are wonderful and my dog loves going there More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Apr 13, 2024 -

Bill Jacobs MINI responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Apr 13, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 08, 2024

Working with Ali Daraiseh was a real pleasure! Got a great deal on a great car. Thanks to Ali and the rest of the crew! More

by VC
Recommend Dealer
Yes
Employees Worked With
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Daraiseh
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Apr 10, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

Apr 10, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 02, 2024

Bill Jacobs Mini in Naperville, IL. is a great dealership.Fast and efficient with a clean comfortable waiting areas. Mitch Shetland couldn’t be nicer. He clearly explains all services n More

by dotster21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Apr 04, 2024 -

Bill Jacobs MINI responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 27, 2024

Ali and the team at the dealership worked with me to over several days to make a deal happen and get a "new to me" MINI Countryman out to Arizona. The car is exactly as represented and I couldn't be happier More

by TheAZSkoch
Recommend Dealer
Yes
Employees Worked With
Ali Daraiseh
Report | Print
Mar 29, 2024 -

Bill Jacobs MINI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Helpful
March 25, 2024

Wonderful experience at the Bill Jacobs MINI Service Center. I was asked to come in regarding a recall, and the service was provided fast and easily with Mitchell's help. Overall, wonderful experience. More

by angle48576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Mar 27, 2024 -

Bill Jacobs MINI responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Helpful
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