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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
575 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 575 reviews

March 22, 2024

I know I can always get exceptional service when I come to Bill Jacobs Mini. My advisor Steven Erazo is always exceptional More

by morgan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hi Morgan, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 22, 2024

Love Bill Jacobs Mini. Such a clean dealership and staff is wonderful. Steven Erazo is so nice. More

by kylie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hello Kylie, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
March 22, 2024

Steven Erazo is so great. I always have a great experience when I bring my car to Bill Jacobs Mini More

by sophia
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hi Sophia, we are so happy to read such a great review about MINI Service Center! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
March 22, 2024

Steven Erazo is such a great service advisor. I trust him with my car's needs. More

by ben
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hello Ben, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
March 22, 2024

Bill Jacobs Mini is exceptional and clean. My service advisor Steven Erazo was so polite and helpful More

by tyler
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hi Tyler, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
March 22, 2024

I actually enjoy coming to this dealership. Steven Erazo makes my experience so seamless and he is so nice. More

by molly
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Thank you, and have a fantastic day!

Mar 23, 2024 -

Bill Jacobs MINI responded

Hello Molly, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 22, 2024

Bill Jacobs Mini is a great dealership. My advisor Steven Erazo greeted me so nicely More

by kristine
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hi Kristine, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Thank you, and have a fantastic day!

Mar 23, 2024 -

Bill Jacobs MINI responded

Hello Kristine, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 22, 2024

Steven Erazo was great. I know I can always count on him when getting my car serviced More

by lindsey
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Thank you, and have a fantastic day!

Mar 23, 2024 -

Bill Jacobs MINI responded

Hello Lindsey, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 21, 2024

Steven Erazo is such a great advisor. He always keeps me informed and is so polite and helpful More

by ayesha
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hi Ayesha, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Thank you, and have a fantastic day!

Mar 23, 2024 -

Bill Jacobs MINI responded

Hello Ayesha, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 21, 2024

This mini dealer is always so helpful! I appreciate everything they do to keep my car running well. Mitch is super knowledgeable and helpful every time he looks at my car! More

by kapears95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Mar 23, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Thank you, and have a fantastic day!

Mar 23, 2024 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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