Bill Jacobs MINI
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Mitch was very helpful when I had to bring my car in for service. He made the whole process quick and easy and offered a loaner car as well. Very good service service. He made the whole process quick and easy and offered a loaner car as well. Very good service More
Mitch ins the service department is always a pleasure. From the time I arrive, through the various status updates of my vehicle to completion. I am very pleased with the service all around. From the time I arrive, through the various status updates of my vehicle to completion. I am very pleased with the service all around. More
My entire visit was a positive one. Even the initial scheduling was very easy. Mitch and Brendon were extremely helpful and professional in assisting me and my JCW with its first oil ch Even the initial scheduling was very easy. Mitch and Brendon were extremely helpful and professional in assisting me and my JCW with its first oil change! Highly recommend! More
BJM was very good and sold me my MINI SE at MSRP. No weirdness, we agreed on a price and i ordered it. It came in last August 2022 and was pretty much perfect. I recommend Bill Jacobs No weirdness, we agreed on a price and i ordered it. It came in last August 2022 and was pretty much perfect. I recommend Bill Jacobs More
A great experience every time I come in! Everyone is so friendly, personable and very knowledgeable! And, I love working with Mitch! He explains everything very well. I am never talked do Everyone is so friendly, personable and very knowledgeable! And, I love working with Mitch! He explains everything very well. I am never talked down to nor pressured. I could tell you stories about service contacts at another brand! So glad I made the switch! More
They are very customer focused and Brendon Chervinko is an excellent service advisor! My car is always clean when I pick it up and it’s always ready on time and they tell me upfront exactly what’s needed a an excellent service advisor! My car is always clean when I pick it up and it’s always ready on time and they tell me upfront exactly what’s needed and there are no surprises. More
Working with Bill Jacobs has been easy and I would recommend. There are quick to provide great service and make up for when things do not go according to plan. recommend. There are quick to provide great service and make up for when things do not go according to plan. More
Brendon and Mitchell were great! Explained what was and wasn’t covered through my warranty. Great communication and kind people! Explained what was and wasn’t covered through my warranty. Great communication and kind people! More