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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
672 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 672 reviews

June 24, 2023

Nick Huerter was great when I brought my car in for my brake job. Highly recommend! GAVIN the technician is who you want to ask for. More

by Nhenry03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

Aug 21, 2023 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2023

Very friendly and helpful people. Shyann helped me through the process and was very knowledgeable, kind and helpful. More

by Karroth3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
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Jun 26, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

Aug 21, 2023 -

Bill Jacobs MINI responded

Hi, thank you so much for your positive comments about Bill Jacobs MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2023

Mitchell Shefvland was very helpful. He explained everything. He gave me a full estimate and guided me through a decision making process. More

by lmmouhot
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefvland
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

Aug 21, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2023

These people care about their cars and customers like no other dealer I have worked with. From the sales team to the service group, they live for their minis. So far everyone I have met I would say becom More

by Mpetersonjr7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jed Kuefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Shefveland
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Jun 24, 2023 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2023

Nick Huerter did a great job. He was very professional when I brought in my mini! More

by acorcoran20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 21, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 18, 2023

Nick Huerter is awesome. He did such a great job. I really appreciate his personality. More

by Csyracuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 21, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 15, 2023

Steven Erazo was great to work with. Very satisfied with my experience at Bill Jacobs Mini. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Tom, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

I took my car in to get serviced and had a great experience working with Steven Erazo. He was so nice and knowledgeable. More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

Steven Erazo from Bill Jacobs Mini was wonderful. He was a delight to work with. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Linda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

I took my car for a regular service and worked with Steven Erazo. He took great care of my car. It was a pleasure to work with him. More

by Eric
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Eric, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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