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Bill Jacobs MINI
Naperville, IL
690 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 25, 2025
Service was fast, clear, coherent, and without any
pressure. Thanks to Mitch for the great help!
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by nelsonag.105
Employees Worked With
Mitch Shefveland
July 25, 2025
I recently brought my MINI Cooper to Bill Jacobs MINI for
routine maintenance, and I couldn’t be happier with the experience. From start to finish, everything was smooth, professional, and efficient.
A bi
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by jkletzke
Employees Worked With
Mitchell Shefveland
July 25, 2025
I brought my Countryman JCW in for routine service at
Bill Jacobs Mini. My service manager was Mitch, as usual. Mitch is so good at what he does and how he makes customers feel, that I believe he's the g
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by cmtbillsfamily
Employees Worked With
Mitch
Photos & Amenities
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Television
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Free Loaner Cars
- Free WiFi
- Laptop Computers
- Vending Machines
- I-Pads
