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Bill Jacobs Volkswagen

Naperville, IL

4.3
445 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 445 reviews

July 31, 2012

This is our second VW from this Dealer. If we would go back, of course we recommend someone. Ed did a great job. Stayed late with us both nights as we could not go there during the day. A very pleasant More

by tmarsheby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
July 30, 2012

My top priority was finding the VW that was right for me without investing a great deal of time. Ed was responsive via phone, text, and email. He respected my time, helped me find the the right car, and w More

by jeffkorhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
July 29, 2012

I would recommend Bill Jacobs Volkswagon of Naperville. I dealt with Ed and he was super nice and knows the business and the industry. And, I felt like I could trust him. More

by ilguy1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
July 16, 2012

I would absolutely recommend going to this dealership for your next car purchase. We had the pleasure of working with Mike Yesley who was extremely knowledgeable about the cars and very patient. He always fo More

by tkurpalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yesley
July 14, 2012

We recently puchased a 2012 VW Passat from Ed Farshchi at Bill Jacobs VW. This was our first Volkswagen purchase. We are very happy with the car, the price we paid for it and the service that we have recei More

by sethriter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
July 12, 2012

Ed was very helpful and gave great customer service! He helped me immediately and made sure I had everything I needed! I am very happy with my overall experience at Bill Jacobs Volkswagen! More

by GKevil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
July 11, 2012

The Bill Jacobs VW staff was both kind and accommodating to our needs. I received enjoyable service and my salesman Ed was extremely helpful. Got to love that New Passat TDI... More

by cyclonemachining
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farschi
July 10, 2012

I returned to Bill Jacobs specifically for the exceptional service I received from Ed Farschi. Ed was amazing and made me feel as if no other customer was present. From the first greeting to the More

by cruzirene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farschi
July 10, 2012

This is the most professional and courteous dealership I have ever experienced, period. Everyone from the salesman to the sales manager and the finance manager were all top notch. I got none of the expected More

by Erish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
July 09, 2012

This was a great car buying experience. Bryan was patient and helpful. After a lot of shopping we knew this was the place for us to buy the new car. We came out to Bill Jacobs and Bryan from Chicago and it w More

by serpaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wiater
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