Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Buick GMC
Downers Grove, IL
1,336 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,336 reviews
March 07, 2024
I needed keys programed for my 2010 Buick Lacross. Service people were professional and tended to my needs. Service people were professional and tended to my needs. More
by advantage110
Verified CustomerEmployees Worked With
Helpful March 04, 2024
They went out of their way to make sure I left happy and felt good about the deal we made. Highly recommend! felt good about the deal we made. Highly recommend! More
by Susan.brown
March 04, 2024
The buying process was efficient. We were in and out in 2 hrs. We named our price and we felt they did their best to meet it. We were in and out in 2 hrs. We named our price and we felt they did their best to meet it. More
by drwwtwo
March 03, 2024
Chelsea was awesome. Bought our daughter her first car. Great to work with. No classic car dealership sleaziness felt. Great people to work with. Bought our daughter her first car. Great to work with. No classic car dealership sleaziness felt. Great people to work with. More
by mcgraw.kevin1
Employees Worked With
February 17, 2024
Service personnel were very helpful and the work was completed as promised waiting room was very clean completed as promised waiting room was very clean More
by caseyhalinski
February 12, 2024
No follow through. Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That w Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That was about3-4 weeks ago and still no call. More
by mimin0318
Employees Worked With
Don't know the service man name
February 09, 2024
Good experience Brandon was great I will buy another vehicle from Bill Kay Buick GMC vehicle from Bill Kay Buick GMC More
by robnamy74
Employees Worked With
February 07, 2024
The salesmen were more than happy to assist me with any questions I had. They also provided me with information I didn't even know i needed. Excellent service. More than I expected the experience to be. questions I had. They also provided me with information I didn't even know i needed. Excellent service. More than I expected the experience to be. More
by t-rockett
February 05, 2024
I had a great experience and would definitely come back to Chelsea and the dealer. to Chelsea and the dealer. More
by Rhogar00
Employees Worked With
