Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Buick GMC
Downers Grove, IL
1,342 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,342 reviews
February 17, 2024
Service personnel were very helpful and the work was completed as promised waiting room was very clean completed as promised waiting room was very clean More
by caseyhalinski
Verified Customer
Helpful February 12, 2024
No follow through. Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That w Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That was about3-4 weeks ago and still no call. More
by mimin0318
Employees Worked With
Don't know the service man name
February 09, 2024
Good experience Brandon was great I will buy another vehicle from Bill Kay Buick GMC vehicle from Bill Kay Buick GMC More
by robnamy74
Employees Worked With
February 07, 2024
The salesmen were more than happy to assist me with any questions I had. They also provided me with information I didn't even know i needed. Excellent service. More than I expected the experience to be. questions I had. They also provided me with information I didn't even know i needed. Excellent service. More than I expected the experience to be. More
by t-rockett
February 05, 2024
I had a great experience and would definitely come back to Chelsea and the dealer. to Chelsea and the dealer. More
by Rhogar00
Employees Worked With
February 03, 2024
Very smooth experience. Managers worked incredibly hard to find the vehicle I wanted. I will recommend Bill Kay to friends and family Managers worked incredibly hard to find the vehicle I wanted. I will recommend Bill Kay to friends and family More
by anne.kilcoyne
February 02, 2024
Residing in a different state, Brandon went above and beyond helping me acquire my new truck today. It was a great experience from start to finish. Thanks again Brandon, Scott and the entire Bill Kay t beyond helping me acquire my new truck today. It was a great experience from start to finish. Thanks again Brandon, Scott and the entire Bill Kay team ! More
by Jaks
February 02, 2024
I have always had friendly and knowledgeable staff members. The sales department is also great. I have had great experiences here ever since I purchased my Terrain from your store last year. members. The sales department is also great. I have had great experiences here ever since I purchased my Terrain from your store last year. More
by Kramer.erik3000
Employees Worked With
The service manager Jennifer.
February 01, 2024
Their Service is reliable. Have have been using the Bill Kay Buick service department for at least 4 years and have not had any issues. Have have been using the Bill Kay Buick service department for at least 4 years and have not had any issues. More
by wjreidy60
Employees Worked With
John
