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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,338 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,338 reviews

May 15, 2022

The found everything that was wrong with my car and fixed it in a timely manner. Thank you Bill Kay! More

by ravin.cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
May 17, 2022 -

Bill Kay Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 10, 2022

They value their customers. Their body shop does excellent body repair work. The service department does excellent mechanical repairs. The service writers are great and helpfu More

by thundseder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro, Brian Wilson, Kurt Krueger, Victoria Delgado
May 12, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 10, 2022

I highly recommend if you are looking for a quality used car and quality used car sales person to contact Brandon at Bill Kay Buick GMC. Brandon and his manager George we’re friendly, knowledgeable, and f More

by casey.d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marcus, Joe Haga, George Marijan
May 12, 2022 -

Bill Kay Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 10, 2022

I want to thank Rick for what he did for us wow a brand new car that's why I like going to Bill Kay Thank you again we are happy 💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯👍that what I rate you 100 More

by Lucky lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICK AND RANDALL
May 10, 2022 -

Lucky lady responded

Thank you

May 10, 2022 -

Lucky lady responded

Thanks to all

May 10, 2022

I got a great car. Everything at Bill Kay Buick was very good. Would buy their again. More

by BOLSTERMILLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Haga
May 12, 2022 -

Bill Kay Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 09, 2022

Brandon was patient with us when it came to purchasing our first car! Will recommend 🤗 More

by deanahsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Bill Kay Buick GMC responded

We cannot thank you enough for your wonderful review of Bill Kay Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 09, 2022

Spent another 5k on this vehicle after being told it had gone through a thorough inspection. Oil pan was so rusted oil was seeping through the rust and the plug couldn't be removed without the pan being d More

by BEN76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 11, 2022 -

Bill Kay Buick GMC responded

Thank you for taking the time to share your recent experience at Bill Kay Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 06, 2022

Fast service, ready exactly on time, car washed well, tires rotated, pleasant service rep Jason, couldn’t be more pleased. More

by orlandgg
Recommend Dealer
Yes
Employees Worked With
Jason
May 09, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 06, 2022

I bought a Buick Regal TourX it didn't come with any gas in the tank. Second only received 1 remote witch I only found about when I was leaving. Third wind shield wipers are coming apart had to replace alr More

by BOLSTERMILLS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Haga
May 09, 2022 -

Bill Kay Buick GMC responded

BOLSTERMILLS, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Bill Kay Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 10, 2022 -

BOLSTERMILLS responded

You can call me at 847-676-6105

May 04, 2022

I had my car repaired after a minor accident. Wayne was very helpful and accommodating. They provided quality and efficient service. More

by Angel.selmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
May 06, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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