Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Did nit inflate tires as requested and did not rest the oil life ggae after changing the oil, or reset to tire pressure gage after rotating the tires. oil life ggae after changing the oil, or reset to tire pressure gage after rotating the tires. More
I found the staff at Bill Kay Buick to be very helpful and courteous. I came there because I know and trust one if their lead technicians to work on my truck. And I found the waiting area to be clean and and courteous. I came there because I know and trust one if their lead technicians to work on my truck. And I found the waiting area to be clean and comfortable. All important things for me. More
We were treated honestly and with respect. We have purchased many cars, and this was one of the most pleasant buying experiences we have had. purchased many cars, and this was one of the most pleasant buying experiences we have had. More
Everyone here was very friendly and also very helpful. I got asked numerous times if I would like something to drink. Everyone here at this dealership was very professional. got asked numerous times if I would like something to drink. Everyone here at this dealership was very professional. More
The dealership has been wonderful over the past several yesrs. My salesman was great! Only problem is "You owe me...." has not been set up yet. After a few days... yesrs. My salesman was great! Only problem is "You owe me...." has not been set up yet. After a few days... More
Ibraheem was awesome. He keep me posted and took time to explain to me what was going on my car was fixed and washed and I’m completely satisfied😀 explain to me what was going on my car was fixed and washed and I’m completely satisfied😀 More
I have been very pleased with the service I have received and have no complaints. The repairs was completed in a timely manner and received phone calls and text messages regarding updates to the status of w and have no complaints. The repairs was completed in a timely manner and received phone calls and text messages regarding updates to the status of when car would be finished. More
Called Service Dept., made an appointment for an oil change and tire rotation. I also checked to see if parts were in for a recall on my 2013 Buick LaCrosse. Arrived 10 minutes early, greeted promptly a change and tire rotation. I also checked to see if parts were in for a recall on my 2013 Buick LaCrosse. Arrived 10 minutes early, greeted promptly and told it would be about an hour. Work was finished within the hour. I've been a customer for over 15 years and appreciate the Sales, Service and Office Associates for their professional and friendly customer service. More
Everything went well. Quick check in, fast turn around and perpect delivery. Clean waiting area and coffee. Clean rest room and greeted by other emplyees and perpect delivery. Clean waiting area and coffee. Clean rest room and greeted by other emplyees More
He Made our experience very quick and painless. Talked He Made our experience very quick and painless. Talked us through what he thought the problem could be. Everyone was very nice and friendly. Got my He Made our experience very quick and painless. Talked us through what he thought the problem could be. Everyone was very nice and friendly. Got my car back sooner than I thought I would. More