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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,343 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,343 reviews

June 24, 2020

The Service department is good about making convenient appointments and receiving your car in a timely manner. They are thorough and accurate in completing the job. The service department representative More

by KSTABEL
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jun 26, 2020 -

Bill Kay Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 24, 2020

Bill Kay has always, and only, serviced my Encore.They are professional, pleasant, and reliable. I have recommended them often and will continue to do so. More

by LINDAR.LYNCH
Recommend Dealer
Yes
Employees Worked With
I don’t know.
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Jun 26, 2020 -

Bill Kay Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 24, 2020

Friendly people, good work...done when they said it would be. They were in the insurance companies network, so we didn’t have to deal with the payment hassles. Very satisfied! More

by jim
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
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Jun 26, 2020 -

Bill Kay Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 17, 2020

Very helpful and kind staff, as soon as I walked in the shop sales general manager approached me and helped me find my dream car. More

by sajdini4287
Recommend Dealer
Yes
Employees Worked With
Sevil Begolli
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Jun 18, 2020 -

Bill Kay Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Bill Kay Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 10, 2020

Great service!! Always professional and helpful!!!!!!!!! I would recommend their work to everyone!! Thanks for the help again and for the reliable service every time! More

by amars333
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
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Jun 12, 2020 -

Bill Kay Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 10, 2020

My experience with Bill Kay GMC service was excellent. When I made my appointment they were able to service my vehicle the next day. They were very thorough with what needed to be fixed and what they reco More

by MZOMBO
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
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Jun 12, 2020 -

Bill Kay Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 09, 2020

Great staff excellent serviceBrian Wilson really took Great staff excellent service Brian Wilson really took care of any issues and answered all my questions Highly recommend this dealership for any se More

by Tim
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, service-Outstanding
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Jun 12, 2020 -

Bill Kay Buick GMC responded

We really appreciate your feedback, Tim. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 08, 2020

I purchased a 2017 Buick Encore Preferred ll - I Adore This SUV !!!! Herb was Wonderful, no pressure, friendly, straightforward, explained everything in detail, I would highly recommend! More

by elarrison
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
Other Employees : Herb Brooks
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Jun 11, 2020 -

Bill Kay Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Bill Kay Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
May 31, 2020

Amazing experience thank you to Roger and everyone at Bill Kay Buick GMC for everything you did for us. They definitely made this experience great More

by lmata0325
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Roger Nicklaus
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Jun 03, 2020 -

Bill Kay Buick GMC responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
May 18, 2020

They made sure to stay in touch with me through the whole process and made things very easy and smooth. I reccomend buying a vehicle from Roger he has great intentions and is a fun guy to work with. More

by lukelarson1993
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus, Sevil Begolli
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May 21, 2020 -

Bill Kay Buick GMC responded

We cannot thank you enough for your wonderful review of Bill Kay Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

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