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Bill Kay Honda

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

July 12, 2021

We bring it in to get fixed and somthing alway gets forgotten like the brake lines or the under carage is not attached. Not happy. More

by pretty_baby_bosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Omay, Samuel Rios
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Jul 29, 2021 -

Bill Kay Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 09, 2021

My saleperson, Joe G. was personable and friendly. He made the car buying experience pleasant. He is very knowledgeable in the features of the Honda and was patient with me in teaching the many updates More

by dhammond62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Boie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2021 -

Bill Kay Honda responded

It's fantastic to hear that Joe and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Kay Honda!

July 07, 2021

Very professional. Quick to the point. Very informative. When I had questions, they deliver specific answers regarding my visit and my vehicle. Highly recommending returning. More

by genesisperez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grigaliunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Omay, Samuel Rios
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Jul 07, 2021 -

Bill Kay Honda responded

It's great to hear that our team provided you with such excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Kay Honda!

July 06, 2021

My first time with this dealership and found them to be very nice, professional, and kind. My salesman was very informative and helped me with the buying process. More

by Zicker73
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Grigaliunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Anthony and our team. We're glad to hear we delivered such a great experience!

July 05, 2021

I've been going to Bill Kay Honda for over 20 years for vehicles and service. Hands down the best dealership in the south suburbs and further. A+++ More

by cmveld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
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Jul 05, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We appreciate your loyalty to us for the past 20 years!

July 02, 2021

Salesman Larry made the difference! He made our car buying experience enjoyable, he wasn’t pushy or annoying, he was very personable. Larry was very knowledgeable about the vehicle we purchased and too More

by MATTECKBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2021 -

Bill Kay Honda responded

Thank you for sharing your excellent experience with us! We're happy to hear it went well here with Larry. We hope you enjoy your new vehicle, Matt. We truly appreciate your feedback and five-star rating!

July 01, 2021

Friendly service, I looked at a car and was totally helped right away. He showed me all the features and took his time with. Great service! More

by brwd9_74ni0.3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2021

I absolutely would NOT recommend this shop to anyone and I will not be bringing my car there ever again. I thought I could trust them but I found out the hard way.. I was charged for something that wasn't e More

by C_STARASINICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy
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Jul 18, 2021 -

Bill Kay Honda responded

We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 30, 2021

Bert is still the best salesman at Bill Kay Honda hands down! More

by Judyrintala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Bill Kay Honda responded

Judy, Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Bert was able to help, and we hope to see you again!

June 30, 2021

Bert is best sales guy I ever met. Perfect gentleman and non-pressure. Excellent dealership!! Sales department knows their products very well. More

by cuda7061@yhoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. We're glad to hear that Bert and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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