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Bill Kay Honda
Bourbonnais, IL
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.
Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,561 reviews
Verified Customer
June 29, 2021
They did fix my brakes but it doesn’t seem that they tested it after it was fixed as there was a rock stuck in one of the brake pads also after getting $500 worth of work I would think they might wash m tested it after it was fixed as there was a rock stuck in one of the brake pads also after getting $500 worth of work I would think they might wash my car More
by Dt
Employees Worked With
Josh never went over in details what was done
June 28, 2021
From beginning to end of service or sales visit, everyone at Bill Kay is helpful and professional. Accommodate all our needs. Highly recommended! at Bill Kay is helpful and professional. Accommodate all our needs. Highly recommended! More
by herling
June 28, 2021
I am always impressed by your service department. Amazing customer service every time. I appreciate the hard work. It was a special time this visit as they replaced my license plates for me free of charge. I customer service every time. I appreciate the hard work. It was a special time this visit as they replaced my license plates for me free of charge. I always have difficulty with the old screws. More
by HSHOVEN
Employees Worked With
Samuel Rios
June 24, 2021
Like the sales people, but not the all the extras they try to hard sell.. waiting to wear you down… felt like I was at a sale meeting in Mexico for a condo. I think that portray and speaks for itself in try to hard sell.. waiting to wear you down… felt like I was at a sale meeting in Mexico for a condo. I think that portray and speaks for itself in the ethics Dept More
by marcoap
Employees Worked With
June 23, 2021
Work was done as estimated. Requested a loaner car which was nice so I could go back to work while service was being performed. Kathy was very thorough explaining the work which would be performed, the cost was nice so I could go back to work while service was being performed. Kathy was very thorough explaining the work which would be performed, the cost for each service and the time needed to complete. Appreciated that. More
by LisaW
Employees Worked With
Kathleen Omay
