Back

Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
Contact Dealership

1360 Locke Dr

Bourbonnais, IL

60914

Directions

By Type

Showing 1,561 reviews

June 22, 2021

I had two very upset toddlers in the car, having a bad day. The salesman Larry ram back and forth to me so I could keep them in the car- they were calmer I'm their environment. This made the process doabl More

by samanthamariemercer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Bill Kay Honda responded

Thank you so much for choosing Bill Kay Honda! Congratulations on your new purchase. Please let us know if we can be of any more assistance!

June 22, 2021

Easy process. I walked in with no appointment and walked out in less than 3 hours with a new car. Burt did a wonderful job! More

by jenhagencrna
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Bill Kay Honda responded

Here at Bill Kay Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Bert, and it was a pleasure having you at the dealership. We appreciate your review!

June 22, 2021

Kathy in service was very helpful. Kathy even walked me to my car and went through the different ways to turn my lane monitor on and off, she also said feel free to call her anytime I have a question. Th More

by dwfocken
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jun 23, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Kathleen! We're glad to hear that she delivered such a great experience and will definitely pass along your compliments!

June 22, 2021

Very Friendly every step of the way. Complete satisfaction. Sales associate Bert was very helpful and pleasant. He went above and beyond to make sure I got the vehicle I was looking for. More

by jjmaddjr
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Bill Kay Honda responded

Thank you so much for your kind words for Bert, and for taking the time to leave us this wonderful feedback!

June 22, 2021

Every time I visit this dealership to get my car serviced my experience is always a pleasant one. I drive over 20 miles, drive past 3 nearby dealerships to visit this one. More

by tifflee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 22, 2021 -

Bill Kay Honda responded

It's great to hear that we were able to help you with your service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Kay Honda!

June 18, 2021

Complete satisfaction from start to finish. The service team was very professional. They arranged for a free loner due to us living 40 miles away. More

by wiseguysguys117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 21, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2021

Overall we had a great experience. Only negative was our first estimate was for a different vehicle than we test drove and asked for. It was a lower price than what we wanted so the payment ended up being h More

by RYANTLITTLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Bill Kay Honda responded

Ryan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 18, 2021

Sam always does a great job. He quotes accurate wait times, offers rides if it is going to be a while, and doesn’t recommend unnecessary work. Great job Sam! More

by paulfroeschle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Jun 21, 2021 -

Bill Kay Honda responded

Paul, We appreciate your business, Sam and our team looks forward to serving you again soon!

June 18, 2021

It was a very smooth and great experience. This dealership gives exceptional customer service! Every associate I spoke with was very friendly and helpful. Even the manager, Jeff, checked in on me t More

by armenise.anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Bill Kay Honda responded

Thank you for sharing your experience with us, Anthony! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 17, 2021

Great service associate. Very Good attention to detail. Same as always very friendly and remembers everyone's name. A great asset to your company. 👏 Thanks More

by drdpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 17, 2021 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

...
12
...