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Bill Kay Honda

Bourbonnais, IL

4.7
1,564 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, ...
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,564 reviews

June 18, 2021

Sam always does a great job. He quotes accurate wait times, offers rides if it is going to be a while, and doesn’t recommend unnecessary work. Great job Sam! More

by paulfroeschle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Jun 21, 2021 -

Bill Kay Honda responded

Paul, We appreciate your business, Sam and our team looks forward to serving you again soon!

June 18, 2021

Overall we had a great experience. Only negative was our first estimate was for a different vehicle than we test drove and asked for. It was a lower price than what we wanted so the payment ended up being h More

by RYANTLITTLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Bill Kay Honda responded

Ryan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2021

Great service associate. Very Good attention to detail. Same as always very friendly and remembers everyone's name. A great asset to your company. 👏 Thanks More

by drdpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 17, 2021 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

June 17, 2021

Very prompt they dropped us off to eat, and picked us up when were ready very nice, and friendly. Clean place made us feel very comfortable More

by AlishiaAveritte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 17, 2021 -

Bill Kay Honda responded

Thank you, Alishia, for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 16, 2021

Bert Tvrz was fantastic. Answered all questions I had on vehicle. We felt very comfortable, no pressure on buying vehicle. He presented all the options available. Bert was very personable More

by jmrun31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Bao, Kathleen Omay
Jun 16, 2021 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. We're glad to hear that Bert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 16, 2021

Very good at working your vehicle in when convenient for the customer. Communicated very well with me on the progress of the work being done. More

by TWINACRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Goodman, Kathleen Omay, Samuel Rios
Jun 16, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

June 15, 2021

Quick service for our recall. Very friendly. I would recommend the service department. Very attentive, asked if I needed a ride or picked up. Thanks! More

by klh770810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 15, 2021 -

Bill Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 10, 2021

Used the bait line and sinker tactic and I left with a brand new car these guys know what there doing. Don’t trust the to good to be true deals online. More

by ejschaff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Bill Kay Honda responded

Thank you so much for your feedback! We are excited for you to enjoy your new car, and we thank you for choosing Bill Kay Honda. Please don't hesitate to reach out if we can be of any further assistance.

June 10, 2021

Good service people and department. Always friendly and knowledgeable. Easy to schedule appointments and usually within a day or two. Always enjoy the interactions with the service team. More

by eileen.krach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 10, 2021 -

Bill Kay Honda responded

Eileen, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 08, 2021

Really pleased with how fast they got my tires in and installed. Sam is always so friendly and helpful also everything I stop in for service. More

by metalman222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 09, 2021 -

Bill Kay Honda responded

Thank you for your review! We appreciate your kind words about Sam and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Bill Kay Honda!

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