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Bill Kay Honda

Bourbonnais, IL

4.7
1,562 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,562 reviews

June 08, 2021

Excellent dealership, as to: Service, Clarity, Friendliness, Simplicity, Courtesy, and honesty. Very resourceful professional skills as well as very sociable skills for great Human relations. More

by leolochard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Jun 08, 2021 -

Bill Kay Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Bill Kay Honda are glad to have you as a customer, and we look forward to seeing you again.

June 07, 2021

I was very happy with the entire experience! Kylen Rushbrook was very helpful and not pushy at all. He helped me find exactly what I was looking for! More

by pld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylen Rushbrook
Jun 08, 2021 -

Bill Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kylen met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2021

Everyone at Bill Kay worked very hard to make sure that our experience was a positive one. They listened to what we were asking for and then delivered. We were very happy with the whole experience. More

by tim.gocken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bill Kay Honda responded

Tim, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 02, 2021

My family and I had a wonderful experience during our recent visit to Bill Kay Honda. Our sales consultant, Bert Tvrz, was very friendly and professional. He greeted us immediately upon our arrival and w More

by markcwashington@comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Tulk
Jun 02, 2021 -

Bill Kay Honda responded

Mark ,Thank you for taking the time to share your thoughts on working with Bert, Jeffrey and our team. We're glad to hear we delivered such a great experience!

June 02, 2021

Although they were nice and courteous the reason it was a four because the tire light went off twice after my service.Although they did give me a free oil change for the inconvenience. More

by yreyes1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 02, 2021 -

Bill Kay Honda responded

Thank you for the honest feedback. Our goal is to make sure everyone who walks through the door leaves happy. We will share your comments with the service team. We appreciate you choosing Bill Kay Honda!

June 02, 2021

Every time we take our CRV in to be serviced, we are greeted by their friendly tech's. We are kept in the loop about the service that is being done and it always seems to fairly fast. I think they do More

by stitch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 02, 2021 -

Bill Kay Honda responded

Thank you for taking the time to leave us this feedback and five-star rating. We appreciate your business and our team looks forward to serving you again soon!

June 02, 2021

Very friendly staff, work always completed timely. Explanations always given as to what work and why the work was done. Liked the online estimate that was sent ahead of time. More

by MULVIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 02, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 01, 2021

My experience was fine other than I don’t understand why with a cash purchase the process took so long. Arrived at 10:30 and finished around 3:30. More

by n.tenteris4206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 01, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a great experience. Congratulations on your new purchase! We will share your comments with our team, and we look forward to working with you again.

June 01, 2021

The service writer Sam listens and treats you fairly. Excellent service! Their mechanic Owen Hansen does the best work in the industry. I have yet to find anyone even close to him. More

by H Toole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 01, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Sam and Owen have provided you with excellent customer service, and we look forward to seeing you again!

May 31, 2021

Michael was very detailed in assisting me with the breakdown of my service. I’m glad to see Bill Kay Honda still committed to excellent customer service More

by SHELDON-JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael , Kathleen Omay, Samuel Rios
Jun 01, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Bill Kay Honda.

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