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Bill Kay Honda
Bourbonnais, IL
1,568 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.
Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,568 reviews
June 15, 2021
Quick service for our recall. Very friendly. I would recommend the service department. Very attentive, asked if I needed a ride or picked up. Thanks! recommend the service department. Very attentive, asked if I needed a ride or picked up. Thanks! More
by klh770810
Verified CustomerEmployees Worked With
Kathleen Omay, Samuel Rios
June 10, 2021
Good service people and department. Always friendly and knowledgeable. Easy to schedule appointments and usually within a day or two. Always enjoy the interactions with the service team. knowledgeable. Easy to schedule appointments and usually within a day or two. Always enjoy the interactions with the service team. More
by eileen.krach
Employees Worked With
Samuel Rios
June 10, 2021
Used the bait line and sinker tactic and I left with a brand new car these guys know what there doing. Don’t trust the to good to be true deals online. brand new car these guys know what there doing. Don’t trust the to good to be true deals online. More
by ejschaff
Employees Worked With
June 08, 2021
Really pleased with how fast they got my tires in and installed. Sam is always so friendly and helpful also everything I stop in for service. installed. Sam is always so friendly and helpful also everything I stop in for service. More
by metalman222
Employees Worked With
Kathleen Omay, Samuel Rios
June 08, 2021
Kind, thoughtful, and family atmosphere. Uses latest technology to communicate where, what and when about the vehicle. Honest evaluation of what is getting close to keep the vehicle safe. technology to communicate where, what and when about the vehicle. Honest evaluation of what is getting close to keep the vehicle safe. More
by vbany1
Employees Worked With
Mike, Kathleen Omay, Samuel Rios
June 08, 2021
I cannot say enough good things about the Bill Kay Honda Service Team. Sam and Kathy go above and beyond to make sure I am always taken care of which is why I’ll never take my vehicle anywhere else! Service Team. Sam and Kathy go above and beyond to make sure I am always taken care of which is why I’ll never take my vehicle anywhere else! More
by OLIVIA
Employees Worked With
Kathleen Omay, Samuel Rios
June 08, 2021
Excellent dealership, as to: Service, Clarity, Friendliness, Simplicity, Courtesy, and honesty. Very resourceful professional skills as well as very sociable skills for great Human relations. Friendliness, Simplicity, Courtesy, and honesty. Very resourceful professional skills as well as very sociable skills for great Human relations. More
by leolochard
June 07, 2021
Everyone at Bill Kay worked very hard to make sure that our experience was a positive one. They listened to what we were asking for and then delivered. We were very happy with the whole experience. our experience was a positive one. They listened to what we were asking for and then delivered. We were very happy with the whole experience. More
by tim.gocken
Employees Worked With
June 07, 2021
I was very happy with the entire experience! Kylen Rushbrook was very helpful and not pushy at all. He helped me find exactly what I was looking for! Rushbrook was very helpful and not pushy at all. He helped me find exactly what I was looking for! More
by pld
Employees Worked With
Kylen Rushbrook
June 02, 2021
Very friendly staff, work always completed timely. Explanations always given as to what work and why the work was done. Liked the online estimate that was sent ahead of time. Explanations always given as to what work and why the work was done. Liked the online estimate that was sent ahead of time. More
by MULVIES
Employees Worked With
Kathleen Omay, Samuel Rios
