Bill Kay Honda

Thank You for giving us an excellent deal on a 2013 Honda Accord EX-L. We were treated like we were customers for years , even though this was our first experience with your dealership. When we had to bri Accord EX-L. We were treated like we were customers for years , even though this was our first experience with your dealership. When we had to bring back our car for some minor details you made sure that my wife had a loaner so she didn't have to wait around the dealership. We most certainly will be doing business with you again , and will tell all of our family and friends about our wonderful experience. Thanks Again! Jerry Santefort More

Prompt response to my internet inquiry, an on time uninterrupted appointment, a quality car was purchased, salesmen was attentive, courteous, concerned with our comfort while at the dealership and pro uninterrupted appointment, a quality car was purchased, salesmen was attentive, courteous, concerned with our comfort while at the dealership and promptly responded to our questions after the sale. A no pressure sale made this a pleasent experience. More

I contacted this dealership because I was interested in a used Honda CR-V for my 17 year old daughter. I called dealership and made contact with Bert Tvrz. We talked back and forth for three days and upon used Honda CR-V for my 17 year old daughter. I called dealership and made contact with Bert Tvrz. We talked back and forth for three days and upon agreement of a price, I put a $1000 deposit on a 2008 Royal Blue Pearl Honda with 74K miles on it. The agreed upon price was $15620 which is a $300 discount given since I was driving from over 125 miles away. Once I arrived at the dealership I was treated professionally by Bert and offered to test drive the car. This is when the situation goes sour. Upon test driving the car, it was apparent that the air conditioning was not working properly. Although the car had underwent a 150 point certified Honda inspection, the air did not work during the test drive. We brought the car back in and Bert sought out the help of a service manager with over 15 years Honda experience. They returned and told me that once I purchased the car, the air conditioning issue would be under warranty and I can take to any Honda dealership for repairs. They showed me documentation of the "Honda Bullentin and Certified Limited Warranty" which would cover the issue. They also stated that they could not fix the issue prior to my purchase because it would be money out of the dealership's pocket versus coverage on warranty. The service attendant never looked beyond a computer to see exactly what was wrong but said the issue is probably associated to the air conditioning issues known in that 2008 model. Bottomline, I felt bam-boozled by both Bert and the service attendant. The goal was to get me to purchase the car, put in my name and then repair. It is hard for me to belive neither one of them knew about the issue up front because were exceptionally quick to explain it away once purchased and put in my name. I am totally pissed that I drove 263 miles round trip with gas at a premium for this dealership to try to sucker-punch me! More

Excellent experienced. Saul Whitaker facilitated the entire process with timely, concise, and thorough communications. I received a very good price and knew exactly how much I would pay out the door. entire process with timely, concise, and thorough communications. I received a very good price and knew exactly how much I would pay out the door. They quickly got me the car I wanted where other dealerships could or would not. The service department installed my options and that experience was also excellent. Overall great experience and I highly recommend Bill Kay Honda. More

Came here after seeing an ad for a used Honda Accord online that met our criteria. This is a great place to buy a car, new or used from my experience here. If you are used to buying cars regularly and online that met our criteria. This is a great place to buy a car, new or used from my experience here. If you are used to buying cars regularly and knowing what you want as far as price and the car, then dealing with pushy salesman, and sales tactics can get annoying pretty fast. You wont deal with that here. They are pretty straight forward with you and are very pleasant and honest to deal with. I felt like i wasn't buying car when talking to both salesman that helped us here. Being genuine and honest go a long way in sales, not to mention the price i felt was fair enought. Great Dealership and Donny was a great guy. Will Come Back again. More

We just bought our 4th Honda Odyssey. This was our first experience at Bill Kay, and by far, our best! The service we received from Jeff and Bert were top notch...from start to finish. We would highly reco experience at Bill Kay, and by far, our best! The service we received from Jeff and Bert were top notch...from start to finish. We would highly recommend Bill Kay Honda to anyone! Jon & Emily Guderjan More

This was my first time buying a car and Ed did a great job with helping and guiding me through the process. He went above and beyond with helping me out and making sure I got the best deal on my new car. job with helping and guiding me through the process. He went above and beyond with helping me out and making sure I got the best deal on my new car. I would definitely recommend this dealership to a friend in the future. More

My husband and I bought our 2013 Honda Odyssey from Bill Kay. Bill Kay is approximately 2.5 hours away from us, so we had to get the details figured out beforehand (financing, timing, etc) - but it was wel Kay. Bill Kay is approximately 2.5 hours away from us, so we had to get the details figured out beforehand (financing, timing, etc) - but it was well worth. We worked with some local dealers, but we constantly the run around on price, what models where available, options on models. We worked with sales guys who couldn't tell us anything about the vehicle besides what was printed on the sticker. Colin at Bill Kay was great. He was extremely patient with our schedule, great at returning phone calls and emails. Because of Colin's diligence, we were able to get all our financing worked out ahead of time, we knew exactly what we were walking into - there was NOT one surprise or 'gotcha.' Its small, but it amazed us that once we got there, we asked him about programming something in the car and without even being the car, he could walk us through the steps. He really knows what he's selling. If we buy another Honda, it will be from Bill Kay, regardless of the drive. More

Went in Saturday to compare the prices and features of new Hondas vs Toyota and Nissan. Honda is definitely leading the way with a larger video screen, cooler electronics and quality body and interior sty new Hondas vs Toyota and Nissan. Honda is definitely leading the way with a larger video screen, cooler electronics and quality body and interior styling. Our salesman Donny was friendly and accomodating and I would definitely recommend him to anyone looking for a car. I do not like a pushy saleman. Donny was knowledgeable and friendly. Love my new 2013 Honda 4 cyl Accord. Thanks Donny! More

I thought buying a new car might turn out to be a hassle, but fortunately I was wrong! Donny McGee was our salesman and he was very helpful. He was good about communicating via email, and I never felt but fortunately I was wrong! Donny McGee was our salesman and he was very helpful. He was good about communicating via email, and I never felt pressured to buy. He was very honest and gave us a great price on an Accord. The finance manager gave us a low rate too. We drove over 3.5 hours to get to this dealership, and I'm glad we did. There were a lot of pics of my car online, so I was able to get a good look at it before making the trip. I have already recommended Bill Kay Honda to a couple of other people who are looking for a new car. More