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Bill Kay Honda
Bourbonnais, IL
1,578 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.
Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,578 reviews
June 02, 2021
Very friendly staff, work always completed timely. Explanations always given as to what work and why the work was done. Liked the online estimate that was sent ahead of time. Explanations always given as to what work and why the work was done. Liked the online estimate that was sent ahead of time. More
by MULVIES
Verified CustomerEmployees Worked With
Kathleen Omay, Samuel Rios
June 02, 2021
My family and I had a wonderful experience during our recent visit to Bill Kay Honda. Our sales consultant, Bert Tvrz, was very friendly and professional. He greeted us immediately upon our arrival and w recent visit to Bill Kay Honda. Our sales consultant, Bert Tvrz, was very friendly and professional. He greeted us immediately upon our arrival and we were able to test drive our Odyssey. This was our first visit to this dealership, but it will certainly not be our last. Jeffrey Tulk was very efficient in expediting the financing of our vehicle. Our family left Bill Kay Honda in Bourbonnais feeling extremely pleased and well taken care of. Thank you! More
by markcwashington@comcast.net
June 02, 2021
Every time we take our CRV in to be serviced, we are greeted by their friendly tech's. We are kept in the loop about the service that is being done and it always seems to fairly fast. I think they do greeted by their friendly tech's. We are kept in the loop about the service that is being done and it always seems to fairly fast. I think they do a great job! More
by stitch1
Employees Worked With
Kathleen Omay, Samuel Rios
June 01, 2021
The service writer Sam listens and treats you fairly. Excellent service! Their mechanic Owen Hansen does the best work in the industry. I have yet to find anyone even close to him. Excellent service! Their mechanic Owen Hansen does the best work in the industry. I have yet to find anyone even close to him. More
by H Toole
Employees Worked With
Samuel Rios
June 01, 2021
My experience was fine other than I don’t understand why with a cash purchase the process took so long. Arrived at 10:30 and finished around 3:30. with a cash purchase the process took so long. Arrived at 10:30 and finished around 3:30. More
by n.tenteris4206
Employees Worked With
Kyle
May 31, 2021
Michael was very detailed in assisting me with the breakdown of my service. I’m glad to see Bill Kay Honda still committed to excellent customer service breakdown of my service. I’m glad to see Bill Kay Honda still committed to excellent customer service More
by SHELDON-JONES
Employees Worked With
Michael , Kathleen Omay, Samuel Rios
May 28, 2021
I was with Larry and he was able to answer all my questions, they had a great selection, and they were even able to help me with setting everything up in my car which I wouldn't have been able to do questions, they had a great selection, and they were even able to help me with setting everything up in my car which I wouldn't have been able to do myself. The place itself was very clean and everyone was friendly. More
by kschmidt501
Employees Worked With
May 27, 2021
Larry was very understanding and very personable .I enjoyed working with him..He did everything he said he would Thank you Larry well job done.. enjoyed working with him..He did everything he said he would Thank you Larry well job done.. More
by jeanettetrapani
Employees Worked With
May 26, 2021
The salesperson was great and process efficient and seamless to complete car sale. I’ve been there 2x and both experiences excellent. Nowadays it’s difficult to get impeccable customer service and eff seamless to complete car sale. I’ve been there 2x and both experiences excellent. Nowadays it’s difficult to get impeccable customer service and efficiency. More
by smunday
Employees Worked With
