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Bill Kay Honda

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

December 06, 2020

The entire service dept is the reason I drive 30 miles to get my car serviced. They are so professional, I’ve never encountered a problem while having my car worked on. Sam worked with me during several visi More

by tifflee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
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Dec 07, 2020 -

Bill Kay Honda responded

Wow, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2020

I wouldn’t take me car anywhere else! Great service, great people who always accommodate my schedule. Friendly, professional and they treat me like family. More

by BKPODRAZIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Omay, Samuel Rios
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Dec 04, 2020 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 03, 2020

Kathy did an excellent job getting me in and out despite me not having an appointment. The service I received was very timely, friendly, and professional as always. I am happy with ALL services I have recei More

by bell6118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
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Dec 04, 2020 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

December 01, 2020

Went in for an oil change and other repairs. Joshua in the service department was helpful and informative. All the staff were friendly and courteous. More

by PAB360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
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Dec 01, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joshua met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2020

Folks in service were very nice and informative. They were right on schedule. The comer service was comfortable and I njoyed te coffee. Joe and Steve answered some sale questions I had, so all good More

by kenneth.pienta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
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Dec 02, 2020 -

Bill Kay Honda responded

Thank you, Kenneth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

November 30, 2020

Had such a good time buying my wife a new accord on Monday l went back on Friday and bought me a new accord thanks to Joe and Bert More

by tpeerbolte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2020 -

Bill Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and Bert met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2020

Went in for a Trans fluid change. During the service the tech was able to diagnose why my TPMS light was on. They were able to repair the tire causing the issue and get my fluid changed in less time than wa More

by theft42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Nov 30, 2020 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 27, 2020

had an awesome car buying experience. i wanna say thanks to Bert and the rest of the staff,I would recommend Bill Kay Honda to everyone More

by tpeerbolte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2020 -

Bill Kay Honda responded

Here at Bill Kay Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 27, 2020

This is or was my last trip to Bill kay. I've moved out of Illinois. But they took care of my cars for 20 years. More

by bootsie1259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylon
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Nov 30, 2020 -

Bill Kay Honda responded

Hello, Thank you for your business for the last 20 years and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 27, 2020

Everything was great and I appreciated everyone that helped me. The sales guy was wonderful and made my car buying experience easy and enjoyable! The only dislike I had was the cashier gave me a hard ti More

by Monicap1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2020 -

Bill Kay Honda responded

Thank you so much, Monica, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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