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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

November 24, 2020

Been customer for 12 years.Always good service.Owen is Been customer for 12 years. Always good service. Owen is great mechanic. Honda Civic has 236,000 miles. Best car ever owned. Still looks new. More

by DAVE.DICKERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Kathleen Omay, Samuel Rios
Nov 25, 2020 -

Bill Kay Honda responded

Dave, Thank you so much for your kind word regarding your recent service experience working with Owen, and for taking the time to leave us this wonderful feedback!

November 18, 2020

This is my first time purchasing a car at your dealership. I was fortunate to have the best experience buying my CRV EXL! Larry Chouinard was my salesman. I can’t say enough good things about his More

by Pryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gramera he is a great asset to your company
Nov 18, 2020 -

Bill Kay Honda responded

Pryan, Thank you for sharing your experience with us! We're happy to hear it went well working with Larry and Steve and hope you enjoy your new CRV EXL. We truly appreciate your feedback!

November 18, 2020

This was my first time buying from Bill Kay and it was the best car buying experience I've ever had. No pressure or haggling and the price out of the gate was the lowest around. I've bought too many Honda More

by coxmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. I'm glad to hear that Bert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 17, 2020

Very happy with my experience! Bert was very helpful and took the time to listen to and answer my questions. Would definitely recommend this dealership. More

by taylorleddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : steve
Nov 17, 2020 -

Bill Kay Honda responded

Taylor, Thanks for sharing your thoughts about your experience working with Bert and our Bill Kay Honda team. We appreciate your business and hope to see you again soon!

November 17, 2020

All around good experience, very friendly and helpful. Joe was great to work with. I will be bringing my new CRV to this dealership for all my service. More

by carla.antonelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Boie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Bill Kay Honda responded

Carla. Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Joe here at Bill Kay Honda. Congratulations on your new CRV!

November 14, 2020

Buying my new Pilot was a great experience! We live a few hours away and were able to communicate great with our salesman. Everything was pretty much ready when we showed up. Bert did a great job showing me More

by s.rediger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Bill Kay Honda responded

Hello, Here at Bill Kay Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new Pilot! We are glad to hear you enjoyed your experience working with Bert, and it was a pleasure having you at the dealership. We appreciate your review!

November 06, 2020

They serviced my 2008 Pilot. They had to order parts. They received the parts, made the repairs earlier than I expected. Thanks Bill Kay Service. More

by G. Winkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Nov 07, 2020 -

Bill Kay Honda responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

November 06, 2020

We have gone to Bill Kay Honda for 25 years. Always good service and we trust them when buying a car. Bert has sold us 7 cars. Service department also makes you feel like they’re helping you and bein More

by RACEFANS8809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Nov 06, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team. We look forward to working with you again.

November 06, 2020

Very happy with the serviceSam Rios always makes me feel Very happy with the service Sam Rios always makes me feel at home Explains everything that is being done to my vehicle and answers all my questions More

by marybessert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 07, 2020 -

Bill Kay Honda responded

Mary, thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear they delivered such a great experience!

November 03, 2020

I was able to get an appointment very soon after I called. The staff was friendly and was very clear in their explanation of things. More

by cak612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone new in service. Don’t remember his name
Nov 04, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

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