Bill Kay Honda

Sam Rios is a very good service manager. He is helpful and always makes me feel like a valued customer. If I need help with a problem he always gives me good advice. and always makes me feel like a valued customer. If I need help with a problem he always gives me good advice. More

Good work in a timely fashion. Also, took the time to answer questions unrelated to the reason for my appointment. I will definitely return for future service. answer questions unrelated to the reason for my appointment. I will definitely return for future service. More

They were very nice. Easy to find. Got the vehicle ready for us to test drive. Just an all-around good experience. Bought the jeep! Love the jeep! for us to test drive. Just an all-around good experience. Bought the jeep! Love the jeep! More

I was amazed at the excellent customer service! Thank you for being courteous, on time, professional, and overall you just got it ALL right! And the text from Kathy after I sat down to wait - that was g you for being courteous, on time, professional, and overall you just got it ALL right! And the text from Kathy after I sat down to wait - that was great! What a great example of courtesy to busy people to make you feel comfortable. Thank you! More

Good service done quickly. Communicated all recommendations well. We will return for sure, and give our son this dealer info for service needs on his Honda as well. recommendations well. We will return for sure, and give our son this dealer info for service needs on his Honda as well. More

I brought it in because my tire light was on. I was told everything was fine and he showed me how to reset it. A couple weeks later, a friend saw that my tire was low, pulled out a screw and patched my tire everything was fine and he showed me how to reset it. A couple weeks later, a friend saw that my tire was low, pulled out a screw and patched my tire. I brought the screw in and told them it was obviously there before and they just shrugged and threw out the screw. Not even an “I’m sorry” Then my appointment for an oil change took over an hour and then the report said it was crucial for my power steering fluid to be replaced, but that I could just do it next time so that they wouldn’t hold me up. They didn’t even tell me until I was checking out. I felt like I was annoying them by getting my oil changed there. I love to see Bert when I go in and he is very friendly. Service dept must just be overly busy. More

Disappointed in giving me a price to get car fixed She said 500.00 Than when I get final bill goes to almost 700.00 Need to include all charges ,labor & parts on . Don’t add them on at end Was I surprise said 500.00 Than when I get final bill goes to almost 700.00 Need to include all charges ,labor & parts on . Don’t add them on at end Was I surprise angry won’t be back Your dealership is wrong doing that I’m 76 on fixed income need to have senior day or discount for older citizens More

Kathy was great as always and got my car taken care of as promised. She had a loaner car all set up for me under my extended warranty program and got my car completed on time. promised. She had a loaner car all set up for me under my extended warranty program and got my car completed on time. More

The dealership was clean. Sam, the tech who worked on my car, was extremely professional and kind. The service was also quick. I at no pint felt pressured to buy certain services. car, was extremely professional and kind. The service was also quick. I at no pint felt pressured to buy certain services. More

Wonderful sales n family. They were the the best car dealership I’ve experienced in my lifetime of buying cars. Thank you so much for your time n courtesy in our time of need. dealership I’ve experienced in my lifetime of buying cars. Thank you so much for your time n courtesy in our time of need. More