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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

June 05, 2020

Had oil change done and tires rotated. Also had them look at my seat belt and they fixed that as well no issues. Always friendly and polite More

by AIRMISCAT19
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 06, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2020

Exceptional service from the phone call I made to set up an appointment to the check in when I arrived and the cash out process More

by PM60910
Recommend Dealer
Yes
Employees Worked With
Cash out employee, Kathleen Omay
Jun 05, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2020

Very welcoming, honest, no BS, helpful and informative on what I was looking for in a new vehicle. Very good experience, have already recommended to three of my friends and coworkers. Thank you to everyone a More

by sakuragurl11
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Bill Kay Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Bert, congratulations on your new Honda! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 26, 2020

Had a lot of work to be done, (five services) and the Bill Kay service dept got it done. I always feel confident with their efforts and work and never doubt them. They are all professionals, everyone the More

by Chinglung
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam , Samuel Rios
May 27, 2020 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

May 23, 2020

Prompt and thorough. Upon greeting me in service, I requested from Sam that the oil change be done quickly with no inspection report. I had come one hour early but he was More

by quincy320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
May 25, 2020 -

Bill Kay Honda responded

Thank you for your very kind review, William! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Sam here at Bill Kay Honda.

May 22, 2020

Very happy with service department and customer service. Would and do recommend your dealership to everyone. Looking forward to future new car purchase when time arrives. More

by DAVIDBARTOSIK76
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
May 22, 2020 -

Bill Kay Honda responded

Thank you for your business and this review, David! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We look forward to assisting you with any future automotive needs!

May 21, 2020

Excellent timely service - Sam handled the arrival - explanation of service call - & pickup of car very well- have had excellent sales and service for many years More

by NSTRASMA
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
May 22, 2020 -

Bill Kay Honda responded

Thank you for the kind words for Samuel and our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance.

May 18, 2020

I always appreciate the level of service that Bill Kay brings to the table. In this case, Sam did an outstanding job wasting me with a question about my tires More

by SHELDON-JONES
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
May 18, 2020 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

May 17, 2020

Great friendly service. Great value. Service is fast and repairs are reviewed with me prior any additional service is needed. No pressure to complete extra recommended service. More

by wowputt
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Omay
May 18, 2020 -

Bill Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

May 15, 2020

I have been coming to Honda for the last several years - specifically because of Sam Rios. He has always take care of our needs and it’s because of him that I return! More

by alphonseeluis
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
May 16, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam provided a positive experience. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

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