Bill Kay Honda

Alan went out of his way to take care of a problem while doing service for something else with a very prompt response. Was also very courteous and knowledgeable. doing service for something else with a very prompt response. Was also very courteous and knowledgeable. More

My name is Manuel Perez my wife and I just purchased a 2019 Honda pilot Danielle sales lady helped us out with our purchase the customer service was GREAT I want to say the best service stuff there make 2019 Honda pilot Danielle sales lady helped us out with our purchase the customer service was GREAT I want to say the best service stuff there make us feel very comfortable I definitely recommend to stop by bourbonnais Honda dealer thanks guys More

Very respectful of my time. Very accommodating. Problem was corrected quickly. Service rep was very good. Thank you for your help and clear explanation. Thank you again. was corrected quickly. Service rep was very good. Thank you for your help and clear explanation. Thank you again. More

My experience in purchasing.a new Honda CR-V was awesome. Bert Tvrz responded to me almost immediately and had the vehicle I picked waiting for me when I arrived at the dealer. I was treated like a rock star Bert Tvrz responded to me almost immediately and had the vehicle I picked waiting for me when I arrived at the dealer. I was treated like a rock star! This is an outstanding dealer! More

I’ve been going to this dealer for many years & have never been dissatisfied with the work or people. Would recommend them to anyone for sales or service. never been dissatisfied with the work or people. Would recommend them to anyone for sales or service. More

Good folks I needed a tire repair and oil change and got both done quickly and efficiently! Even in the midst of the Covid outbreak, they were able to get me bac I needed a tire repair and oil change and got both done quickly and efficiently! Even in the midst of the Covid outbreak, they were able to get me back on the road. More

Quick and hospitable Needed vehicle that day. Salesman and manager were extremely helpful in the dealership's very hospitable environment. In and out in a tolerable and Needed vehicle that day. Salesman and manager were extremely helpful in the dealership's very hospitable environment. In and out in a tolerable and expediant process. More

Sam in sevice is awesome. I needed new tires ASAP. Flat tire using spare. Called and talked to Sam. He got me in the next morning with a loaner car. Owen and Dalton took ca I needed new tires ASAP. Flat tire using spare. Called and talked to Sam. He got me in the next morning with a loaner car. Owen and Dalton took care of my car and it rides and drives like new. Sam is the one for your needs and keeps in touch with what is happen with your service. The technicians are aware of you concerns and takes the right approach in fixing the problems. I feel the customer is their family and want to make it right. I have been going to this Honda dealership for service over 20 years, so, what does that say? I say thankyou. More

Never had a problem with the service department. I use the app to make my appointment, I pulled into the drive, the garage door opens, I pull in and see the smiling faces of the service advisors waiting t the app to make my appointment, I pulled into the drive, the garage door opens, I pull in and see the smiling faces of the service advisors waiting to take care of me. I love the way I am treated EVERY time I go to the service department. More

Bill Kay has a great staff in all areas! Always pleasant! I have been coming to Bill Kay since the 70’s and I believe the same service and salesman!! Of course all the service and sales staff are pleasant! I have been coming to Bill Kay since the 70’s and I believe the same service and salesman!! Of course all the service and sales staff are great!! More