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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

March 04, 2020

Satisfied The job was done quickly, the service ppl were friendly. I have always been happy with the service; it’s why I come back. I like that the car is check More

by CNCELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Mar 04, 2020 -

Bill Kay Honda responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

March 03, 2020

Prompt and Efficient Service We had a recall and you took care of us. Prompt and friendly service. Even showed us how to change settings on doors locking. Thank you! More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lindner, Alan Heimberger
Mar 03, 2020 -

Bill Kay Honda responded

Hi jeff, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

March 02, 2020

Our salesmen and the gentleman who helped us when no longer needed salesman were all awesome. I can see why so many people recommended Bill Kay More

by dawn2eric
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Bill Kay Honda responded

Thank you, Dawn, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2020

Bert was professional and knowledgeable. Steve your finance manager was very helpful also. The dealership was clean and everyone stayed late on Saturday to finish our sale. Thanks again More

by bakerlake44
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's fantastic to hear that Bert provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Kay Honda!

February 29, 2020

Always have great experiences with Bill Kay Honda. We have been working with Bert for many years. We also want to say the service department is great as well, we have dealt with Alan for many years as we More

by ashline28
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger
Feb 29, 2020 -

Bill Kay Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best, Bill Kay Honda

February 27, 2020

A better experience than the leasing. Everything was fine, everyone was a good representative of Honda, but it was still TOO LONG. I don't believe I spent as much time purchasing our home More

by kebert24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arael Serrano
Feb 27, 2020 -

Bill Kay Honda responded

Thank you for your review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

February 26, 2020

My Experience at this Dealership Contacted Dealership for pricing on a 2020 Honda, was treated great by salesman on the phone and he send an email about a 2019, Brand New, vehicle wit More

by Sarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Grzelak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not record the names except for Joe GRZELAK on the phone
Mar 11, 2020 -

Bill Kay Honda responded

We are sorry to hear that you were disappointed with your experience at our dealership. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If you wouldn't mind reaching out to us directly, we would truly appreciate it.

February 26, 2020

They handled and resolved my service issue. Worked with Terry, the service manager. He went to great lengths to resolve and repair my vehicle problem. More

by beckip
Recommend Dealer
Yes
Employees Worked With
Terry-service manager , Samuel Rios
Feb 26, 2020 -

Bill Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

February 26, 2020

Courteous service representatives. Able to work our vehicle into their busy schedule, and provided timley feedback on the needed repairs. Maintain a good relationship with our entire family. More

by rhynek72
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Feb 26, 2020 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

February 25, 2020

Great dealership. Excellent staff. Helpful. Friendly. It was a great experience. They even called me on the way home to ask about my experience. I would definitely recommend them. More

by pgutchewsky
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Bill Kay Honda responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Kay Honda!

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