Bill Kay Honda

Engine revs but losses power. This is third time for same issue. Car will go from seventy to thirty with engine revving at extreme high rpms. There are numerous other clarity owne This is third time for same issue. Car will go from seventy to thirty with engine revving at extreme high rpms. There are numerous other clarity owners with same problem, Honda refuses to admit issue. This car is a death trap. Bill Kay solution is to trade it in, which I refuse as they will sell it to someone else not aware of the issue. It is my firm belief this could result in loss of life. No way do I wish anyone else to put there family in the vehicle. I do not entirely blame the service staff, the issue has presented it self 10 times in 17,000 miles never while in the shop. Under Clarity issues on the web there are multiple complaints with exact issue, which Honda refuses to recognize. We have always been a Ford family. My wife purchased a civic and loves it Two of my daughters bought a Honda. Civic and insight. they all really like the cars. The aforementioned is why I purchased the plug in Clarity. It is my sincere hope Honda resolves the issue before a fatality occurs. More

Alan Heimberger is a great service advisor. From the moment I made my appointment to the time I paid and left my experience at Bill Kay was excellent. While I waited for the oil change and tire From the moment I made my appointment to the time I paid and left my experience at Bill Kay was excellent. While I waited for the oil change and tire rotation I had a great conversation with Larry Chouinard. The work was done well. I had brought a checklist of additional areas I wanted the tech to look at, such as lubricating the strut towers and CV joints. They were taken care of. I only wish that I had taken time to thank the tech personally. More

The Best There's a Honda dealer one block from my office, but I choose to travel 55 miles to have my van serviced at Bill Kay. The service is the best anywher There's a Honda dealer one block from my office, but I choose to travel 55 miles to have my van serviced at Bill Kay. The service is the best anywhere. Alan, Samuel and Kathleen go far beyond the distance to make sure that customers are satisfied. I and my siblings have purchased 6 vehicles over the years from Bill Kay simply because they are the best! More

Excellent Experience (as usual) Bill Kay Honda is a full service dealership. We have bought three Hondas there over the last 15 years. Their service department is manned (and woman Bill Kay Honda is a full service dealership. We have bought three Hondas there over the last 15 years. Their service department is manned (and womanned) by very knowledgeable people. We have always felt good about the work we have had done. More

Always providing great service We own two Honda vehicles, and appreciate the great job the service department provides. This is one of the many reasons we keep bringing our busines We own two Honda vehicles, and appreciate the great job the service department provides. This is one of the many reasons we keep bringing our business back to Bill Kay Honda. More

The whole experience was easy the salesperson easy to work with and help us get a good car at a good price totally recommend bill Kay Honda work with and help us get a good car at a good price totally recommend bill Kay Honda More

I spent very little time at the dealership. Much of the work including the price negotiation was done over the phone or through email and texts. I would much rather work that way than spinning my wheels s work including the price negotiation was done over the phone or through email and texts. I would much rather work that way than spinning my wheels sitting at the dealership. Danielle was a star because she knew how to work using my preferred methods of communications. More

I am exceptionally pleased with the immediate attention and overall service. It was very stressfull and as soon as my car was in your hands I felt a thousand times better because I knew I was in the best o and overall service. It was very stressfull and as soon as my car was in your hands I felt a thousand times better because I knew I was in the best of hands. More

not happy with outcome originally told it was $4,000 & said go ahead (even though my car is old with lots of miles).next day told it was ready but it would take another $2,0 originally told it was $4,000 & said go ahead (even though my car is old with lots of miles).next day told it was ready but it would take another $2,000 +. Was not happy if they would have told me it was over $6,000+ in first place i would have junked the car. So now after paying $4,000 still driving around with a car making lots of noise. Not happy ...we have been Honda customers for over 15 years..not sure if ever buy one again ! Again..not very happy customer! More