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Bill Kay Honda
Bourbonnais, IL
1,576 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.
Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,576 reviews
August 31, 2021
The service staff is fantastic. Sam is excellent. He is friendly and remembered me from my last visit with the service department. Michael kept me update on the progress of car. Thank you friendly and remembered me from my last visit with the service department. Michael kept me update on the progress of car. Thank you More
by klyons6403
Verified CustomerEmployees Worked With
Michael, Samuel Rios
August 24, 2021
Scheduling my service visit was very easy. I was able to schedule a time that was convenient for me. Service advisor was very friendly. After the service was completed my service advisor went over the detai schedule a time that was convenient for me. Service advisor was very friendly. After the service was completed my service advisor went over the detailed service report with me. More
by ivstonesiv
Employees Worked With
Samuel Rios
August 23, 2021
Best experience I've ever had buying anything, let alone something like a car. Bert took care of me and my fiancé to make sure we had the best car to transport us on our journey in marriage. something like a car. Bert took care of me and my fiancé to make sure we had the best car to transport us on our journey in marriage. More
by louie0
Employees Worked With
August 23, 2021
Friendly and professional. No hidden charges or fees like some of the other dealerships we looked at. No surprises or anything. I highly recommend them. some of the other dealerships we looked at. No surprises or anything. I highly recommend them. More
by lukester34
August 20, 2021
Sam is extremely polite, thorough, and helpful. I had an “ emissions system problem” light come on. The techs did an evaluation and said it was part of the fuel filling system. The next day the light did no “ emissions system problem” light come on. The techs did an evaluation and said it was part of the fuel filling system. The next day the light did not come on and has not come on since. More
by fthoffman
Employees Worked With
Samuel Rios
August 19, 2021
Excellent service very friendly and reliable. We are long time customers and have always been very satisfied. We have purchased several Hondas from Bert. He is great and so is the service department. long time customers and have always been very satisfied. We have purchased several Hondas from Bert. He is great and so is the service department. More
by dionnesgallery
Employees Worked With
Kathleen Omay, Samuel Rios
August 19, 2021
Prompt, friendly and no issue experience! Awesome service. I was a walk-in and they got me in very timely. Price was a bit more steep then I expected but do understand quality. I thought they would service. I was a walk-in and they got me in very timely. Price was a bit more steep then I expected but do understand quality. I thought they would have washed my car! More
by Keith
