Bill Kay Honda

Helpful and pleasant day The service person that handled my car was very helpful. He explained to me the exact time frame it would take to get my car done. He also made sure The service person that handled my car was very helpful. He explained to me the exact time frame it would take to get my car done. He also made sure a loaner car was available there so I didn't have to worry about transportation or renting a car. More

Adequate I have leased my car for the past 3 years, and it has been a great experience with the car. Because of my “average credit,” I was not given much of a I have leased my car for the past 3 years, and it has been a great experience with the car. Because of my “average credit,” I was not given much of a choice on a deal when it came to financing my purchase, which now is something I’ll have on me for a few years to deal with. All in all, I would recommend, just make sure you have a great credit score. More

Service light My wife called to tell me a service light just came on in her CRV she said she near Bill Kay Honda I told her to stop by and see if they could look at My wife called to tell me a service light just came on in her CRV she said she near Bill Kay Honda I told her to stop by and see if they could look at it. They took it in gave her a car to drive to finish her errands and had it fixed in a couple of hours all without an appointment. More

Oil change Was quoted a price. Had to dig out coupon to show lower price. I think you should offer lowest price to everyone especially if there’s coupons out. Wo Was quoted a price. Had to dig out coupon to show lower price. I think you should offer lowest price to everyone especially if there’s coupons out. Wondering if I got the best deal now More

Did oil change Did what I asked fast and friendly took less time than they told me. They always turn my lites off wish they would turn them back on I always forget Did what I asked fast and friendly took less time than they told me. They always turn my lites off wish they would turn them back on I always forget to turn them back on More

Great Service Knowledgable staff and very fast and friendly service. Went in for an oil change and they got it done in an hour I'd say. Knowledgable staff and very fast and friendly service. Went in for an oil change and they got it done in an hour I'd say. More

Helpful and knowledgeable After working with another dealership that “dropped the ball” in more than one way - Bill Kay has proven to be a more professional and trust worthy de After working with another dealership that “dropped the ball” in more than one way - Bill Kay has proven to be a more professional and trust worthy dealership. Just purchased our 3 rd car. More

Best Service i’ve ever received I recommend this dealership to everyone and everyone. Bets service i’ve ever had and everyone here is super friendly and helpful and even if they’re n I recommend this dealership to everyone and everyone. Bets service i’ve ever had and everyone here is super friendly and helpful and even if they’re not working with you they are helpful to get you what you need. More

Excellent Larry was prompt with answering my questions regarding CR V. He is professional and I felt comfortable with him handling the sale process. Excellent Larry was prompt with answering my questions regarding CR V. He is professional and I felt comfortable with him handling the sale process. Excellent customer service. More

Great Salesman! Poor Management. My wife and I worked with Joseph Grzelak in shopping for a Honda Odyssey. The first one was just not quite a fit, but we loved the service and humilit My wife and I worked with Joseph Grzelak in shopping for a Honda Odyssey. The first one was just not quite a fit, but we loved the service and humility of Joe when working with him. So once we saw online a newer and better opportunity we reached back out to Joe and he was able to get us out onto a test drive within 35 minutes of our call and drive to the dealership. We loved Joseph and everything he did was GREAT! My issues were with not receiving printed documents or having electronic versions (on desktop or tablet) of our options once we were ready to buy to show us the options we may like to select for our vehicle and care thereafter. We were very disappointed in the management as their customer service was very poor. We were not welcomed by any one of them, not spoken to once the process was started to buy, or shown value of their time and attention. Too many questions required "behind the scenes" conversations instead of directly speaking with us. More