
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Oil change and tire rotation Greeted immediately and helped promptly after that. Offered a loaner car, which wasn’t needed, but very nice option I thought! Explained thoroughly wh Greeted immediately and helped promptly after that. Offered a loaner car, which wasn’t needed, but very nice option I thought! Explained thoroughly what was inspected and what was taken care of. More
Excellent customer service. Everyone there is so friendly and knowledgeable. They get my car right in and diagnose the problem immediately. I would recommend it to everyone! I lo Everyone there is so friendly and knowledgeable. They get my car right in and diagnose the problem immediately. I would recommend it to everyone! I love Bill Kay Honda. More
Friendliest service around Sam Rios is an outstanding representative for Bill Kay Honda. Service was performed in a quick time frame and the communication on future service need Sam Rios is an outstanding representative for Bill Kay Honda. Service was performed in a quick time frame and the communication on future service needs was communicated clearly. Have been a Honda owner for many years for not just the quality of the vehicle but because of the wonderful people who work at Bill Kay. Always a pleasure seeing Sam - treat everyone like family. More
Overall a very good experience, would highly recommend! I have horrible car buying anxiety, I hate looking for a new car. We had looked online for exactly what we wanted, and decided to take a two hour driv I have horrible car buying anxiety, I hate looking for a new car. We had looked online for exactly what we wanted, and decided to take a two hour drive for the Honda that we wanted. Our salesman was attentive, I was very impressed at the time he took with us from showing us the two cars that we knew we wanted to look at, understanding we had a limit we did not want to go over, letting us test drive them, giving us an estimate on our trade and for even helping find the best deal for us with financing. We were treated with respect and shown that a car buying experience doesn't have to be so hard! More
Great Overall great experience. They were able to get me an appointment short notice and apologized when they took a couple minutes longer than expected. De Overall great experience. They were able to get me an appointment short notice and apologized when they took a couple minutes longer than expected. Definitely will be coming back More
Very Satisfied My wife and I are so very satisfied with Alan and the crew at Bill Kay service. Alan took the time to find out our needs and the problem with our Pilo My wife and I are so very satisfied with Alan and the crew at Bill Kay service. Alan took the time to find out our needs and the problem with our Pilot. He supplied my wife with a new Honda Civic, and outside of fixing the problem, had our car fully detailed. I highly recommend Bill Kay's service hands down. More
Thorough and very friendly Sam was very congenial and informative through the entire process from scheduling to checkout. Recall was fixed within 24 hours of my notice and regul Sam was very congenial and informative through the entire process from scheduling to checkout. Recall was fixed within 24 hours of my notice and regular maintenance was done at the same time. More
New car purchase Traded a vehicle that I purchased new (Nissan Rogue )in December that I just didn’t love, I knew I was going to take a hit trading that car in so quic Traded a vehicle that I purchased new (Nissan Rogue )in December that I just didn’t love, I knew I was going to take a hit trading that car in so quickly.Bill Kay gave me the best deal including trade in value , so I flipped for a new accord sport which I love. I worked with Joe and Bert they did an excellent job working with me. More
Great customer service The entire staff made purchasing a new accord seamless and easy, being my first car I purchased myself. I highly recommend choosing Bill Kay Honda. The entire staff made purchasing a new accord seamless and easy, being my first car I purchased myself. I highly recommend choosing Bill Kay Honda. More
Oil change The Bill Kay service department has always been exceptional. I appreciate their honesty and kindness. I have been a customer there for many years and The Bill Kay service department has always been exceptional. I appreciate their honesty and kindness. I have been a customer there for many years and they have remained unchanged. More