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Bill Kay Honda

Bourbonnais, IL

4.5
1,556 Reviews
Call Dealership (877) 316-5359
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1360 Locke Dr

Bourbonnais, IL

60914

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1,556 Reviews of Bill Kay Honda

October 08, 2021

It's a great place they are very knowledgeable and understanding they work with you More

by eve50russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Report | Print
Oct 10, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

Helpful
October 08, 2021

Bert is always excellent to work with! Provided great service and worked with me to get a fantastic deal on a brand new 22 civic! More

by mlockwood13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Report | Print
Oct 10, 2021 -

Bill Kay Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Honda Civic! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
October 07, 2021

Bill Kay Honda service department is very friendly and professional and get things done quickly. More

by ginadawn57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Oct 07, 2021 -

Bill Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

Helpful
October 04, 2021

Service was good. Just seemed expensive to change the transmission fluid. Also got new tires after being told I needed them More

by bconway518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Oct 05, 2021 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
September 29, 2021

No pressuring.Ed Hanahan was very knowledgeable and No pressuring. Ed Hanahan was very knowledgeable and helpful explaining to us all the features. More

by Mipa60914
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
Report | Print
Sep 29, 2021 -

Bill Kay Honda responded

We are very happy to hear Ed provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
September 26, 2021

Efficient, kept in touch, did a detailed check of car. and then let me know about needs so I could approve repairs in time to get car back the same day. Efficient about providing me with shuttle to work a More

by itzkoff
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Sep 27, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
September 24, 2021

Would have been a 5, but for the Second time in a row Mike let my van come back to me with my engine check light still on. I would hope that Honda's policy is to check engine lights in the future and inf More

by CHRISALOCHNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Kathleen Omay, Samuel Rios
Report | Print
Sep 26, 2021 -

Bill Kay Honda responded

Providing a positive experience is our top priority, Chris, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

Helpful
September 21, 2021

It’s great on time! Excellent customer service. Very easy to work with! No problems. More

by Dylandavis856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Sep 22, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
September 17, 2021

The service department is the top. They are always accommodating and through. I purchased My Accord in 2013 new, from Bert. Now there is a top notch salesman!! BKH is the only place I have service More

by NUHEART7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Sep 19, 2021 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

Helpful
September 17, 2021

Easy to work with,Not pushy, Friendly, wonderful people, knowledgeable, great customer service, good price for the car More

by eve50russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name of the man who worked with us I'm setting up the financing for the car. He would get a five stars, Bert Tvrz, Kathleen Omay
Report | Print
Sep 19, 2021 -

Bill Kay Honda responded

Here at Bill Kay Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
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