Bill Kay Honda

Great place to buy or lease a car. Everyone is very professional. I have bought or leased 3 vechicals through Arael and he has always made learning the new features of the car easy. The service departm professional. I have bought or leased 3 vechicals through Arael and he has always made learning the new features of the car easy. The service department is the other reason I choose Bill Kay for my cars. More

Always courteous and helpful very qualified work . I will send people here that need work or service. Customer waiting room always clean and comfortable. I’m very satisfied with the business send people here that need work or service. Customer waiting room always clean and comfortable. I’m very satisfied with the business More

It was quick and easy to set up an appointment for my civic, even during the middle of the work week. They estimated 45 minutes for the work to be completed and it only took 40 minutes. I felt valued as civic, even during the middle of the work week. They estimated 45 minutes for the work to be completed and it only took 40 minutes. I felt valued as a customer and that they were committed to making things right. This is my first Honda but the one time it has needed service it has been a painless process. I was pleasantly surprised by my experience and while I hope that I do not have to make often visits to the service center for issues with my vehicle, when I do I know that it will be taken care of. More

Relatively painless.... there was an issue with a charge but after further discussion it was worked out. Paperwork was straight forward, no surprises like some dealerships. AND when I was asked if I wante but after further discussion it was worked out. Paperwork was straight forward, no surprises like some dealerships. AND when I was asked if I wanted a soft drink they actually had Ginger Ale.... More

Bill k Honda does great job.I have a good feeling about this facility. They are cooperative and helpful. I appreciate your business. Thanks for your service. this facility. They are cooperative and helpful. I appreciate your business. Thanks for your service. More

Has always been a joy to due business at this center. Service reps are the best and always take care of our needs.Numerous contact calls till matter was resolved to the satisfaction of all parties. Alan Service reps are the best and always take care of our needs.Numerous contact calls till matter was resolved to the satisfaction of all parties. Alan is great. More

battery Our battery died so I had it recharged at our home and drove it to the Honda Service Dept. to have the battery checked. As it turned out our battery Our battery died so I had it recharged at our home and drove it to the Honda Service Dept. to have the battery checked. As it turned out our battery was fine. The Serviceman said we need to drive the car more often to keep the battery charged. They are very helpful and answer all the questions that we ask. More

We truly had a pleasurable experience dealing with everyone we met and dealt with at Bill Kay. Both salesmen were excellent. I would definately refer. everyone we met and dealt with at Bill Kay. Both salesmen were excellent. I would definately refer. More

Very pleased with the work done on my Honda CR-V. Kathy was great to work with. She explained the reason for the work needed and it was a success! was great to work with. She explained the reason for the work needed and it was a success! More

Engine revs but losses power. This is third time for same issue. Car will go from seventy to thirty with engine revving at extreme high rpms. There are numerous other clarity owne This is third time for same issue. Car will go from seventy to thirty with engine revving at extreme high rpms. There are numerous other clarity owners with same problem, Honda refuses to admit issue. This car is a death trap. Bill Kay solution is to trade it in, which I refuse as they will sell it to someone else not aware of the issue. It is my firm belief this could result in loss of life. No way do I wish anyone else to put there family in the vehicle. I do not entirely blame the service staff, the issue has presented it self 10 times in 17,000 miles never while in the shop. Under Clarity issues on the web there are multiple complaints with exact issue, which Honda refuses to recognize. We have always been a Ford family. My wife purchased a civic and loves it Two of my daughters bought a Honda. Civic and insight. they all really like the cars. The aforementioned is why I purchased the plug in Clarity. It is my sincere hope Honda resolves the issue before a fatality occurs. More