Bill Kay Honda - Service Center

Had some service work done, very satisfied with the work. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. Salesman was pleasant, and the van was awesome. More

Seemed like the recall was an opportunity to up sale. Since when is it recommended that alignment be done without rotation and before a needed brake replacement? Since when is it recommended that alignment be done without rotation and before a needed brake replacement? More

This dealership has kept its word so far about their service. I am disappointed that there is no car wash as that was mentioned when I purchased car. I do think the Honda Civic I have, should be recalle service. I am disappointed that there is no car wash as that was mentioned when I purchased car. I do think the Honda Civic I have, should be recalled to find out and repair the car trunk. This has been a problem since piurchasing car last May 3020. More

As always, the quality of service I received from Kathy was superb. Kathy is committed to giving great service to her customers and she's always very friendly. In my opinion, Kathy is a valuable employee a was superb. Kathy is committed to giving great service to her customers and she's always very friendly. In my opinion, Kathy is a valuable employee at Bill Kay Honda service department, and she should be recognized as such. The quality of care Kathy always shows is the reason why I continue to get my vehicle maintenance done at Bill Kay. More

Service is always excellent! Samuel Rios is friendly, professional, explains things very well, he never seems hurried or rushed. I love getting service done here professional, explains things very well, he never seems hurried or rushed. I love getting service done here More

Came in for a recall notice. Some routine maintenance is due, so i scheduled it. Car is making a clunking noise after my free alignment...... I will buy another Honda. Salesmen were nice, but knew i was w due, so i scheduled it. Car is making a clunking noise after my free alignment...... I will buy another Honda. Salesmen were nice, but knew i was waiting for service, so they did not approach me. I am starting to look at a second vehicle, maybe a crv or hrv..... Service writer was very pleasant, not pushy and let me think about further service. More

Excellent customer service and friendly staff. They were patient and even made accommodations for me and my elderly mom. I really felt safe while there. patient and even made accommodations for me and my elderly mom. I really felt safe while there. More

I travel from Tinley Park to come to this dealership, the service is awesome amd Michael was exceptional ! Thank you so much for keeping me Informed Michael ! service is awesome amd Michael was exceptional ! Thank you so much for keeping me Informed Michael ! More

I think that the service was very poor. I am not happy with my last two service experiences. I’m thinking about not buying another Honda vehicle because I don’t like the quality of the service department with my last two service experiences. I’m thinking about not buying another Honda vehicle because I don’t like the quality of the service department now of days. The service department has really gone down hill in the last few years. More

The best service department team in the industry. B and K is number one. Should train other service departments on how to be number 2. is number one. Should train other service departments on how to be number 2. More