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Bill Kay Nissan
Downers Grove, IL
2,531 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,531 reviews
February 04, 2021
Jerimy in service did exactly what they said they would do in a shorter time then estimated and exactly as quoted. Couldn't ask for better customer service!!!! do in a shorter time then estimated and exactly as quoted. Couldn't ask for better customer service!!!! More
by AARMS13
Verified CustomerEmployees Worked With
Jerimy Witt
Helpful February 04, 2021
Ric in service is absolutely wonderful. He is great about diagnosing issues and relating which is a necessity to complete. His customer service is spectacular. diagnosing issues and relating which is a necessity to complete. His customer service is spectacular. More
by Bahar
Employees Worked With
February 04, 2021
Mike and Nick were extraordinary in their assistance with the purchase of my car. Not only were they professional in their approach, but they made conversation and engaged in a way that made me comfortable the purchase of my car. Not only were they professional in their approach, but they made conversation and engaged in a way that made me comfortable and relaxed through the entire process. The kind helpfulness they performed definitely eased the stress that comes with making a big purchase. I felt the genuine willingness from them to make my experience as smooth and simple as possible. I made the right decision to work with the wonderful people at Bill Kay Nissan. More
by Nate
February 03, 2021
Steve Berman was awesome!His enthusiasm, customer Steve Berman was awesome! His enthusiasm, customer service, and knowledge was second to none! Kim Goldman the finance manager was also wonderful! W Steve Berman was awesome! His enthusiasm, customer service, and knowledge was second to none! Kim Goldman the finance manager was also wonderful! What a great team! I’ll be back! Derek Coy More
by DEREKCOY15
February 03, 2021
good service 123 456 789123 46678 91234 5678 9123 456 good service 123 456 789123 46678 91234 5678 9123 456 789 01 234 56 78 90 2 3 4 4 5 6 6 7 7 good service 123 456 789123 46678 91234 5678 9123 456 789 01 234 56 78 90 2 3 4 4 5 6 6 7 7 More
by KAPIN
Employees Worked With
Jerimy Witt
February 03, 2021
Bill Kay Nissan is like taking your car to your brother's shop. They do what they say they are going to do and do it right. shop. They do what they say they are going to do and do it right. More
by JNJRODI
February 03, 2021
Ric was very helpful and gracious to me as an elderly customer. He asked questions, listened, got things done and was very nice at the same time. customer. He asked questions, listened, got things done and was very nice at the same time. More
by lula.greenhow
Employees Worked With
February 03, 2021
I’ve went to 2 different dealerships and none seemed to want to help me, except this one. My mother and I talked to Rick, and he was so helpful and he got the job done. Thanks to him, the problems that I h want to help me, except this one. My mother and I talked to Rick, and he was so helpful and he got the job done. Thanks to him, the problems that I had with my car for over a year is now fixed. Rick is great. More
by CATHERINE
Employees Worked With
February 02, 2021
Service repair was completed on time. Scheduling for repair was easy and convenient online. The service waiting area was also clean. Erik provided me with updates. repair was easy and convenient online. The service waiting area was also clean. Erik provided me with updates. More
by rommel_ruelo
Employees Worked With
Erik
