Bill Knight Ford

Service on my vehicle was completed in a timely manner. Service advisor provided visual confirmation of what was being done. Service advisor provided visual confirmation of what was being done. More

Very friendly and definitely keeps the customer informed on what is being done to your vehicle and I’ve never had a video of what’s being done to my vehicle .Thank you Bill Knight Ford. on what is being done to your vehicle and I’ve never had a video of what’s being done to my vehicle .Thank you Bill Knight Ford. More

The staff is always helpful and responsive. The service bays and waiting areas are always organized and clean. Their Lyft service is helpful if you need to leave your vehicle for service. The service bays and waiting areas are always organized and clean. Their Lyft service is helpful if you need to leave your vehicle for service. More

The service staff at this dealership are amazing; very professional, accurate and efficient. They are in touch with you every step of the way and follow up to be sure everything was handled correctly. professional, accurate and efficient. They are in touch with you every step of the way and follow up to be sure everything was handled correctly. More

A shared team spirit by these employees, bringing customer satisfaction to me. The dynamic duo, Patrick and Joey, professionals that are as kind as they are passionate about customer being Job 1. customer satisfaction to me. The dynamic duo, Patrick and Joey, professionals that are as kind as they are passionate about customer being Job 1. More

Great salesman in Billy Carthel. Very thorough and informative Made the buying experience very enjoyable Very thorough and informative Made the buying experience very enjoyable More

Tye our salesperson was extremely helpful. Financing was a breeze. Great experience with my new vehicle. Tye helped me set up my Ford App and explain all my features. I also had it spray lined Financing was a breeze. Great experience with my new vehicle. Tye helped me set up my Ford App and explain all my features. I also had it spray lined. More

Wife's car had a recall for the front brake lines. On her 2016 Ford Fusion Took it to bill Knight Ford went down at the end of the day to pick it up. Cause how long can it take to put 2 brake lines on On her 2016 Ford Fusion Took it to bill Knight Ford went down at the end of the day to pick it up. Cause how long can it take to put 2 brake lines on the front end of your car? I asked Ava to check the brakes before she drove very far by pumping it at least a couple times to see if it would stop. Guess what happened, the pedal went right to the floor So then the service guy comes out and drives it to the back then In about 20 minutes later, comes back. Says it's all fixed now because they forgot to bleed the right side and had all kinds of excuses. There is no excuse, sorry. Wouldn't help my wife's life if she couldn't have stopped when she got on the highway. But do you think they called me or said anything to me? Even after talking to the service manager. And he was gonna go to talk to somebody. No, but xxxx, But I bet the technician that did this job has all kinds of little nice badge is on his uniform, saying how smarty he is. But all we have is excuses, excuses doesn't save lives. Sorry doesn't fix some things. The sad thing is the recall on. This was because the brake lines could explode. And then you wouldn't have any brakes. But then we take it to the dealership. And we have no brakes. Cause they don't know what they're doing, BEWARE More

I just bought my 2nd vehicle from this dealership, the 8th vehicle purchased from them by my extended family. Todd Roller is a PHEBOMENAL salesman. Makes everything easy and relaxed. Kenny the Sales Manag 8th vehicle purchased from them by my extended family. Todd Roller is a PHEBOMENAL salesman. Makes everything easy and relaxed. Kenny the Sales Manager on the new car side is amazing. He is super transparent and makes it very easy to get the deal done. Mike Driver in the finance office is NOT shadey like many dealers F&I sales people. Mike makes it easy to get financing and explains warranties and all the other aftermarket products easy to purchase. Back to my salesman Todd.. the new truck I purchased had a slight ding in one of the doors and a small scratch. Todd said he'd take care of it. I dropped it off at the dealership and got a text that Todd had parked it inside because there was a storm coming. The people at this dealership actually care about their customers. If you're looking for a new or pre owned vehicle, start at Bill Knight and ask for Todd!! More

We worked with Cody Moran for our purchase. He was GREAT. No pressure, easy to work with and quick transaction. Highly recommend working with him. In full disclosure, our transaction took us pa He was GREAT. No pressure, easy to work with and quick transaction. Highly recommend working with him. In full disclosure, our transaction took us past their closing time, but the guy in finance wasn't very informative and didn't ask us how long we wanted to finance or if we were putting any $ down because he was in a hurry, so that was frustrating. Overall we'd shop here again. More