Bill Knight Ford

look no further for a dealership to absolutely fit your needs, amazing sales in new or used and fantastic service. When you leave there you have friends and you feel like part of the family. needs, amazing sales in new or used and fantastic service. When you leave there you have friends and you feel like part of the family. More

Lowest Stress Experience Ever! When I pulled onto the Bill Knight lot for the very first time ever, I knew the experience was going to be different. We walked around for at least 15 When I pulled onto the Bill Knight lot for the very first time ever, I knew the experience was going to be different. We walked around for at least 15 minutes and never had anyone approach us, never saw anyone lurking around the corner, we were left alone to peruse as long as we wanted. Once we were ready to check out a few Expeditions that were interesting, Jeff was ready and waiting just inside the office and was very pleasant. He was very patient with us and just overall the nicest guy! He even stayed late so that we could come back after our son's basketball game in order to not make an extra trip into Tulsa. Overall, just a great experience and great team at Bill Knight Ford. And, no, I'm not getting paid for this review. . . just a very happy and satisfied customer! More

Poor Management Management of this dealership (and other ones they own) does not do the right thing by either the customers/prospects or the employees. They only care Management of this dealership (and other ones they own) does not do the right thing by either the customers/prospects or the employees. They only care about themselves, even if that means putting making money over treating others fairly. Do not recommend giving them your business based on their unethical behavior. More

Swindlers and racketeers Highway robbery. GEICO sent our vehicle here when someone stole our battery. $672.01 to get it back. They never gave us an estimate before completing Highway robbery. GEICO sent our vehicle here when someone stole our battery. $672.01 to get it back. They never gave us an estimate before completing the repair. Extortionists. Absolute racket. More

Charlie Ortiz is your go to salesman superstar I have bought 4 new cars from Charlie since 2010. He makes it so easy and pleasant to buy a car I would never buy anywhere else. Charlie gives a goo I have bought 4 new cars from Charlie since 2010. He makes it so easy and pleasant to buy a car I would never buy anywhere else. Charlie gives a good deal and fantastic personal customer service. Getting ready to check out used car for Dales niece. Jana and Dale Buchanan More

Best dealer hands down! Jake Fuller always goes above and beyond for my vehicle needs. He is always professional and has a great attitude. Best salesman I’ve met! Jake Fuller always goes above and beyond for my vehicle needs. He is always professional and has a great attitude. Best salesman I’ve met! More

Horrible communication I have taken all my Ford vehicles here to get serviced, no problems, but can’t ever seem to get the sales department to do anything. I was trying to p I have taken all my Ford vehicles here to get serviced, no problems, but can’t ever seem to get the sales department to do anything. I was trying to purchase a 2014 F250 from Charlie Ortiz over the phone, but couldn’t get him to give me the time of day. First, he was on his lunch break so he asked me to call him back. I did, made an offer on the truck. He said he’d call me back in 15 minutes. An hour later, I called him back, and he said he was working on it. Another hour goes by, I call again, and he tells me “they” sold the truck a hour ago. You mean, after I originally made my offer? Save yourself the headache, shop elsewhere. More

Smoke and Mirrors Had an issue with Compton system, went several times to have someone look at it while still under warranty and each time they told me I would have to Had an issue with Compton system, went several times to have someone look at it while still under warranty and each time they told me I would have to leave my truck and they couldn’t tell me what day it would be ready for pick up. NEVER OFFERED A LOANER!!! My business wouldn’t allow me to leave it, not knowing when I would get my truck back. Ironically, when my warranty period was over, I get a letter for a recall and had an idea that I needed new brakes. I called about the brakes, recall and computer and the young lady immediately offered a loaner. When I picked up the truck they informed me that all was well. I get into the truck and the computer was as always, I brought this to Bob’s attention, he told me to drop by the next day and the tech would get right on it, take care of the issue. They informed me that the part for the computer would be 1000.00 After I complained about the described above, Bob said the reason I wasn’t offered a loaner before, was that they generally offer to Bill Knight customers only. I took that because I am a FORD customer and not a Bill Knight customer, that was the PRICE I will PAY More

Misleading I had a warranty on a clutch that I have had replaced numerous amounts of times. I paid for the clutch on November 7, 2016 with a 2 years warranty. Ca I had a warranty on a clutch that I have had replaced numerous amounts of times. I paid for the clutch on November 7, 2016 with a 2 years warranty. Called to have it looked at again on November 2, 2018. Was told it was under warranty over the phone. The shop could not get my vehicle into the shop until November 12th. Was told on November 13, 2018 that it was no longer under warranty and that it expired on October 31, 2018. If it was a 2 year warranty I don’t understand how from November 7th when I paid for the repairs the 2 year warranty started on the October 31st! More

SHOPPING FOR A CAR I was going through a rough patch in my life and I needed a car. The dealership knowing this took advantage of me and let me take several cars for a t I was going through a rough patch in my life and I needed a car. The dealership knowing this took advantage of me and let me take several cars for a test drive. I told them my limit and asked for a car which I could afford. I picked out the car I thought was perfect but soon found out I was taken advantage of. I put a large down payment down to get my car payment lowered and so I would not have to have as much left to pay. I noticed at first my finances were off and I contacted the salesman who helped me. He assured me that he would get it taken care of. He lied. I still have never had any of my down payment applied to my car when on the original documents it showed where they would be applied. He put it on my final documents but also added a $2500 cleaning and detailing fee to the top! When I received my car it still had fries and toys from the family before. It also has transmission problems that they did not state when I purchased it. I WOULD HIGHLY RECOMMEND YOU GO SOMEWHERE ELSE TO BUY A VEHICLE! More