Bill Luke Santan
Gilbert, AZ
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Kesha was an excellent sales woman. She was respectful an polite throughout the entire process. She wasn’t pushy an respected my time an understood it was a important purchase for my family. I would highly r polite throughout the entire process. She wasn’t pushy an respected my time an understood it was a important purchase for my family. I would highly recommend her for someone wanting to purchase a car. I will use her in the future. More
Car is great, price was ok, trade value was awful. Promised an allowance to replace the missing second key for the Car and never delivered. $800 key replacement cost. I asked for half and it never hap Promised an allowance to replace the missing second key for the Car and never delivered. $800 key replacement cost. I asked for half and it never happened. Also asked about a travel trailer trade to be included in the deal and they never addressed it even after I spoke to Daniel a third time about it. Each time said he would check and then nothing. Daniel also basically lied about what he said regarding the allowance for the key that I wanted to be a part of the deal. Kept double talking about trade allowance vs car price etc etc. His mouth moved but nothing accurate or related to the issue of the key allowance ever came out of it. Was a great experience until that conversation with Daniel and now I must order and pay an addition $800 for a key from Audi. $400 is a small concession when purchasing a $50000 vehicle. Should have gave me a cash allowance for the entire amount. Undervalued my trade by over $1850 when I had documents showing the trade in and wholesale value. It was always car is cheaper or less on the trade. Zero give. $400 on a $50000 purchase and in retrospect, I should’ve walked over it. More
Easy and smooth experience. The salesman was informative and thorough, laid out different options. A great experience across the entire process. Will not hesitant to buy a car here again. and thorough, laid out different options. A great experience across the entire process. Will not hesitant to buy a car here again. More
This was our first time buying with them. Jason our sales guy was excellent! Brock the finance chap, great as well! Will definitely go back and be referring him and Bill Luke to our friends! sales guy was excellent! Brock the finance chap, great as well! Will definitely go back and be referring him and Bill Luke to our friends! More
Outstanding customer service I must say. Working with Kaitlyn, she was professional, attentive and just a very nice person to deal with! Great job kaitlyn Kaitlyn, she was professional, attentive and just a very nice person to deal with! Great job kaitlyn More
Kaitlyn J was amazing , straight forward and to the point . She knows her numbers and will make sure your time is taken into consideration . I would definitely recommend her to friends and family ! . She knows her numbers and will make sure your time is taken into consideration . I would definitely recommend her to friends and family ! More
Working with AL was great! He’s very professional and I felt like I could trust that he would work with us to get the best deal. I’ve had bad experiences with car dealers before so I am always weary but I felt like I could trust that he would work with us to get the best deal. I’ve had bad experiences with car dealers before so I am always weary but I highly recommend this dealership because of my experience. They are customer first sort of business which is appreciated during these times. More
Talked with Kesha before arriving. She reassured us everything would be taken care of for us. When we were they’re in person, she was up front, honest, kind, a real pleasure to be around. She accommoda everything would be taken care of for us. When we were they’re in person, she was up front, honest, kind, a real pleasure to be around. She accommodated us in the changes we asked for. We see why she was salesperson if the month. Bill Luke Santan has a winner with Kesha. Thank you for the experience and the car is a bonus. More
Kevin was fantastic! Him and the entire team were super professional, fair and honest. I would recommend Bill Luke San Tan to anyone shopping for a car! professional, fair and honest. I would recommend Bill Luke San Tan to anyone shopping for a car! More