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Bill Page Honda
Falls Church, VA
1,496 Reviews
When Bill Page opened his first dealership in the 1950’s his philosophy was simple: Take care of the customers and they will take care of you. This basic idea has allowed a start up business to flourish for more than half a century. We have expanded on this basic principle by believing in the idea of “take care of what you have and the rest will come.” We believe the tenure of our employees is invaluable. We want to treat each customer and employee with the respect they deserve. Our repeat customers are the measure of our success and there is only one way to get repeat customers: satisfying each and every customer one at a time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,496 reviews
April 09, 2018
Very Satisfied with the Service. Performed service professionally and efficiently. We had a recall notice from Honda. We had an easy time setting up an appointment and the fix was c Performed service professionally and efficiently. We had a recall notice from Honda. We had an easy time setting up an appointment and the fix was completed within the estimated time. The staff was very courteous, More
by JMCANDREW
Verified CustomerEmployees Worked With
Do not recall
Helpful April 09, 2018
New Purchase of 2018 Honda Accord I comparison shopped across 5 dealerships for a new 2018 Honda Accord and got my best deal at Bill Page. James Chung responded quickly to emails whic I comparison shopped across 5 dealerships for a new 2018 Honda Accord and got my best deal at Bill Page. James Chung responded quickly to emails which meant we came to the purchase price without me having to come into the dealership. When I came in to purchase the car the price and options were exactly as we negotiated, no surprises. I appreciate that James made it easy to handle this via email. More
by NBV
Employees Worked With
James Chung
April 09, 2018
2018 Honda Civic Type R Great help from the staff, these guys are professionals, Paperwork and overall transaction was easy, detailed and quick. They care for their customers Great help from the staff, these guys are professionals, Paperwork and overall transaction was easy, detailed and quick. They care for their customers and even offer complementary car service to make clients happy. More
by mazo3r
Employees Worked With
Thommy Vo, Carlos Granados, Peter Eliopoulos
April 09, 2018
WORST CUSTOMER SERVICE Every single time I've gone here I've had an awful experience, but I keep going back thinking it will be better, but it just gets worst! The Customer Every single time I've gone here I've had an awful experience, but I keep going back thinking it will be better, but it just gets worst! The Customer Service Rep was just rude to me and very impolite. I used to work for customer service so this irks me. Not only was she rude to me but while I was waiting for my car, I heard her and another Rep dealing with a different customer and they were very rude to her as well. It just surprises me because my dad goes there too and has never had any problems. Will not be going back here EVER. More
by AS123
Employees Worked With
Don't remember
April 08, 2018
Honda Pilot 2017 AWD Touring Great salesman and very helpful in explaining the details of the car. Experience at the dealership was not very long. We were able to get in and out v Great salesman and very helpful in explaining the details of the car. Experience at the dealership was not very long. We were able to get in and out very quickly. More
by Honda Pilot User
Employees Worked With
Tahir Hassan
April 07, 2018
Excellent service and great staff. From the time when I visited to see the car for first time to the moment of closing the deal in finance department always been help for a really AWESO From the time when I visited to see the car for first time to the moment of closing the deal in finance department always been help for a really AWESOME group of people. Mehdi (used sales representative) help me from the beginning of my purchase to a visit of service after for battery replacement and others for my car. Mr Harry is a great manager and always want that his sales people keep the customers very happy. Mrs Nancy in financing made her best to get me an excellent deal on my apr for my loan. She explained me all the paperwork with plenty time and detail always with a smile. I have to come back to have some batteries replaced on remote controls and Rodolfo from service were really nice to me getting me everything fix and ordering the other parts that I need. More
by EDDYMARTI28
Employees Worked With
Mehdi Hamrah (sales consultant), Mr Harry ( Used sales manager), Nancy Herrera (Finance department), Rodolfo Viscarra (Parts and service).
April 07, 2018
Window replacement was done within two days. Car was return spotless inside and outside. Staff is extremely courteous . Can highly recommend service at this location. was done within two days. Car was return spotless inside and outside. Staff is extremely courteous . Can highly recommend service at this location. More
by BIRGITKLARE
Employees Worked With
Mr Glass
April 07, 2018
Bill Page Honda service I’m from another town abiyt 45 mins away but decided to stop by the dealer for state inspection. It was Friday afternoon and the rep was able to assis I’m from another town abiyt 45 mins away but decided to stop by the dealer for state inspection. It was Friday afternoon and the rep was able to assist me right away. Since it was my first time at this particular dealer she didn’t charge me for the inspection and I even got complimentary car wash. The lounging area was spacious and the waiting time was about an hour. Very friendly staff. I will definitely use this dealer for other car services. Highly recommended. More
by LE.CHRISTY
Employees Worked With
Cassandra Graham
April 07, 2018
Oil Change visit I was satisfied with my visit. Staff was helpful and efficient. I was given an accurate estimate of wait time. I would recommend them to a friend. I was satisfied with my visit. Staff was helpful and efficient. I was given an accurate estimate of wait time. I would recommend them to a friend. More
by ASAB42002
Employees Worked With
Tyrone brown
April 07, 2018
Great staff Bill Page Honda staff is great. They are well experienced and provide you with true information instead of forcing you to buy a car. It was amazing Bill Page Honda staff is great. They are well experienced and provide you with true information instead of forcing you to buy a car. It was amazing experience More
by KNADEEM78
Employees Worked With
Michael
