Bill Page Honda

Purchase of a Honda Odyssey I went to Bill Page Honda in Falls Church after walking out of a deal earlier that day from Brown's Honda in Arlington. The negotiation at Browns was I went to Bill Page Honda in Falls Church after walking out of a deal earlier that day from Brown's Honda in Arlington. The negotiation at Browns was not enjoyable or transparent at all, so when I brought my family into Bill Page I told Thierry (sp?) my sales representative that I needed a certain price and I needed things to move quickly and fairly (two children under 4 in tow, and this was our second dealership of the day. We found the car and arrived at a fair price within 30 minutes which I greatly appreciated. I was greatly disappointed however in the next steps. I told to wait for the financing paperwork bit of the transaction, and was left in the waiting area for 1 h 45 m. During that time my kids went bonkers naturally, and my wife took them home. When I finally was brought in for paperwork, a heavy sales pitch about warranties, etc began. I told the agent about my time pressure, but he said going through it was mandatory. Once I declined everything we did the financing paperwork (I would learn later it was done wrong). Mid financing paperwork, the agent paused to offer me the warranties at "cost". I take offense at that because this was a significant difference from the prices that were described as such a great value just minutes earlier. Trust is completely eroded at that point. I left with the car after spending a total of 7 hours spent between two dealerships just to buy a car that I was already sold on for a price that I already knew was fair. Days later I received a call that my loan paperwork carried my shortened name Geoff versus my full name Geoffrey. The dealership had my drivers license and this was thier error. Perhaps the agent doing the paperwork was distracted with his selling efforts. Anyway the caller that told me that the paperwork needed to be signed again told me to "swing by" to sign it. I told him absolutely not, this was Bill Page Honda's error. You can't "swing by" anywhere in northern virginia, and kids make that even harder. I will not lose an hour and a half of my free time to correct someone elses error. The caller eventually agreed to next day the paperwork which I signed immediately. Major takeaway - Bill Page Honda seems awfully generous with other people's time. Time is immensely valuable and it should not be taken lightly when people wait unnecessarily and/or have to spend more time correcting paperwork. More

Raquel was great to work with! Raquel was the best car sales person i have ever worked with. I have purchased many cars and she made it so easy. Thanks...eric Raquel was the best car sales person i have ever worked with. I have purchased many cars and she made it so easy. Thanks...eric More

Friendly and Helpful The dealership takes responsibility to make sure that the customer is satisfied and go out of the way to help. No pressure selling and exceptionally c The dealership takes responsibility to make sure that the customer is satisfied and go out of the way to help. No pressure selling and exceptionally courteous. More

Great Experience Friendly, helpful & informative staff. Felt like I leased a car from family. As a new business owner - I felt the negotiation process was fair. We e Friendly, helpful & informative staff. Felt like I leased a car from family. As a new business owner - I felt the negotiation process was fair. We ended with a win win on both sides More

Good service The staff and Mr Hadi were very helpful in ensuring that my purchase was successful. The car that I purchased was in very good condition. The staff and Mr Hadi were very helpful in ensuring that my purchase was successful. The car that I purchased was in very good condition. More

great, low pressure care buying experience! I visited a few different Honda dealerships and found Bill Page to be the best. Raquel and Carlow were great. They were very low key and didn't pressu I visited a few different Honda dealerships and found Bill Page to be the best. Raquel and Carlow were great. They were very low key and didn't pressure me to make an immediate decision. I found that they were open to negotiating and worked to get me the best deal possible given some other offers. Friendly and professional! I will go back to them in the future. More

Purchase of a Pilot Mourad was very friendly and helped us choose between the Pilot and the Odyssey. He let us spend enough time driving both vehicles and privately discu Mourad was very friendly and helped us choose between the Pilot and the Odyssey. He let us spend enough time driving both vehicles and privately discuss it ourselves. There was not a lot of pressure and we are happy with the price point. More

Was accomodated quickly and service was excellent! Always given the kind of high quality service everytime I have my Honda service. Very nice people you have and the waiting lounge was perfect. Always given the kind of high quality service everytime I have my Honda service. Very nice people you have and the waiting lounge was perfect. More

Great experience Helpful, friendly, quick service— rails and cross bars were scheduled to be added to our newly purchased Pilot. It looked great and the car was washed Helpful, friendly, quick service— rails and cross bars were scheduled to be added to our newly purchased Pilot. It looked great and the car was washed too! More

Oil change/tire rottion I wanted to get my oil changed and tires waited while I waited, and Rob Arrington got me in and out in a very short time. I appreciate his helpfulnes I wanted to get my oil changed and tires waited while I waited, and Rob Arrington got me in and out in a very short time. I appreciate his helpfulness and courtesy. More