Back

Bill Penney Toyota

Huntsville, AL

3.4
782 Reviews
Contact Dealership

4808 University Dr NW

Huntsville, AL

35816

Directions

By Type

Showing 782 reviews

July 19, 2016

Purchasing 2016 Toyota Avalon Everyone was very personable and very customer oriented. I was considering other luxury vehicles and other brands. The Avalon is a premier car and I More

by Smooth Ride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Creighton and Wayne, Cindy Huet
Jul 28, 2016 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. Cindy Huet Customer Experience Director

July 18, 2016

Wonderful experience! I purchased a 2016 Toyota Avalon XLE. My salesperson was Marlon. He went above and beyond. The entire staff was great, to include Mark, the manager More

by LAOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon, Mark, and Jeremy
Jul 18, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

July 18, 2016

Toyota Highlander Gary Carlisle was extremely helpful through the entire process. He was very thorough when we were signing the papers and no question went unanswered. More

by Ashleybrooke1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Carlisle
Jul 18, 2016 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

July 17, 2016

A Great Car Buying Experience In a nutshell: The staff is very friendly and relaxed. They certainly do not seem over-stressed, and did not manically badger me to make a deal. I was More

by James62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Mason
Jul 18, 2016 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. Cindy Huet Customer Experience Director

July 13, 2016

Very Pleased! What a great group of hardworking guys! Jose Vidrios was so patient and personable. I felt like family. I believe they were truly concerned that I get More

by Jeana1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Vidrios
Jul 13, 2016 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

July 13, 2016

Great friendly atmosphere Pete Cossaboon(salesman) and Mark(sales manager) were very easy to deal with. We received a lot better deal at Bill Penny. I drive vehicle's until t More

by Jared Hicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cossaboon
Jul 13, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

July 11, 2016

Great Experience We bought our new 2016 Sienna. Sales Rep we worked with was Kevin Mccarthy and Yee Chai. They are friendly and patience. They have explained us all fe More

by AJAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mccarthy, Yee Chai
Jul 11, 2016 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

July 11, 2016

Bought a Tacoma Final update. After someone accidentally giving the second key to another truck that was sold, everything is taken care of. Kevin got me a free reprog More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Jul 11, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

July 09, 2016

Excellent experience Buying a car from Bill Penney Toyota, is how car buying should be. Excellent sales staff! I would recommend Bill Penney Toyota to everyone looking to More

by Camry drcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Penney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Callahan, Vernon Mason
Jul 13, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

July 04, 2016

Great Deal. Great Service!! Krina Johnson for Used Cars and Pete Coosaboon for New Cars. Bought 2 cars in a week and couldn't have asked for a better experience. More

by Henry Lemley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Coosaboon, Krina Johnson
Jul 05, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

...
24
...