Bill Penney Toyota

Bill Penny Toyota is fantastic. We'd been researching the used Toyotas available @ Bill Penney via their website for weeks before visiting the dealership. Because they keep their si We'd been researching the used Toyotas available @ Bill Penney via their website for weeks before visiting the dealership. Because they keep their site so up-to-date, we were confident, when we saw a fairly-recent Camry within our budget, that we'd be able to find it on the lot--if we hurried! Sure enough, we did--along with several similar models at similar sweet prices. Almost as soon as we decided which car we'd like to test drive first, Trell arrived to help us. And he was *wonderful* help. Answering all of our questions, volunteering information we hadn't thought to ask after, always listening to learn what our needs and priorities were so he could show us cars that could meet them, Trell & everyone in the financing department made our car buying experience clear and easy. I hope we don't need another car soon, but if we do, I know exactly where we'll go. More

Late Night Car Purchase My husband and I visited this dealership to test drive a new Corolla. We ended up purchasing vehicle from Aaron Strom and counldn't be happier. We had My husband and I visited this dealership to test drive a new Corolla. We ended up purchasing vehicle from Aaron Strom and counldn't be happier. We had not planned on puchasing that night but we were given such wonderful service from Aaron and ended up getting such a good deal that we decided to go ahead and purchase. This is the fourth vehicle that we have purchased from this dealership. I had always dealt with Tommy Terrell who is now retired but Aaron was a wonderful young man to deal with. He was very knowledgeable and very courteous especially considering that we were there so late. And trust me my husband is a hard person to deal with but he was impressed with Aaron and the whole staff at Bill Penney. It's nice to be treated as well as we were and not just feel like we were another sale under their belt. More

Who does this? We did not expect to receive the deal that we received. We absolutely did not plan on purchasing a car when we went in, but Trey Miller made the plan We did not expect to receive the deal that we received. We absolutely did not plan on purchasing a car when we went in, but Trey Miller made the planets align, and we would have been foolish to decline the offer they made. We found staff to be friendly, but not in a used-car-salesman-kind-of-way! We would definitely return, though purchasing our used Honda, we don't plan on needing a reliable car any time soon! More

Outstanding Customer Service My wife and I received the best customer service and professional sales experience ever in purchasing a car. Would recommend this dealer and specific My wife and I received the best customer service and professional sales experience ever in purchasing a car. Would recommend this dealer and specificially James Jackson. A professional sales person and made this purchase the most relaxing, fun, comfortable experience ever. I will recommend our friends to see him in buying a vehicle. More

Could not ask for better We received friendly, professional, timely but not pushy service. Creighton was excellent and worked hard to make us a deal that worked within our li We received friendly, professional, timely but not pushy service. Creighton was excellent and worked hard to make us a deal that worked within our limits! More

Very professional Organization I just purchased my third Avalon from Bill Penney. Their sales staff is always knowledgeable and the service department is excellent. Very pleased w I just purchased my third Avalon from Bill Penney. Their sales staff is always knowledgeable and the service department is excellent. Very pleased with my new 215 Limited and expect to receive the same excellent service from Bill Penney that I have enjoyed for the last 12 years. More

Great buying experience! I was recommended Bill Penney from a friend who had a pleasant experience. Even though I am located in Birmingham, I took the advice given and gave Bi I was recommended Bill Penney from a friend who had a pleasant experience. Even though I am located in Birmingham, I took the advice given and gave Bill Penney a call. My sales associate, Robert Shrier, was more than helpful in accommodating my requests for a new 4Runner. He was professional, friendly, and efficient. I will gladly use this dealership in the future. More

Strong business performance Zack Penny has brought about a SALES ATTITUDE among his organization which has influenced all sales and staff members. They have an attitude of outpe Zack Penny has brought about a SALES ATTITUDE among his organization which has influenced all sales and staff members. They have an attitude of outperforming other competitors until the deal if finalized. My wife and I were tough customers for Milton. It took us 4 trips and a couple of weeks to make our decision. Milton and the staff did not give up. They stayed in touch with us the whole time by excellent communication. Also I don't believe a dealership of any type or vehicle could have matched the price I paid for my 2015 Highlander. More

First time car buyer Wonderful experience. Everyone was willing to work with me and be patient in this big step. Wonderful experience. Everyone was willing to work with me and be patient in this big step. More