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Bill Penney Toyota

Huntsville, AL

3.4
781 Reviews
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4808 University Dr NW

Huntsville, AL

35816

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Showing 781 reviews

March 05, 2014

My husband and I were in need to purchase another vehicle after an unfortunate accident totaled my car. We start visiting several local dealerships, looked at many new cars online and on site, and even test More

by LMendez
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Morgan
Mar 10, 2014 -

Bill Penney Toyota responded

Thank you for the wonderful feedback. We appreciate your business. Cindy Huet Customer Experience Director

March 05, 2014

I purchased a new Avalon a week ago and still have not I purchased a new Avalon a week ago and still have not received it (waiting for the seats to be replaced). I was told I would get it the next day. I More

by cozbyr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Brady
March 04, 2014

Great experience! Will definitely be back! Chris was very thorough, up front, and helpful. Bill Penny did not feel like a typical car dealership with typical car salesman. It was a very laid back atmos More

by aaronandlindsey09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris scott
Mar 04, 2014 -

Bill Penney Toyota responded

Thank you for letting us know about your experience. I am glad that you were pleased. We appreciate you taking the time to review our dealership. Cindy Huet Customer Experience Director

March 03, 2014

Charles Bradey was very helpful with the purchase of my new Rav4. No pressure sales a real pleasant experience. Fred Williams was more than helpful with the setup of my Bluetooth and my GPS also set me up More

by zoe67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bradey
Mar 04, 2014 -

Bill Penney Toyota responded

Thank you for the wonderful review. We appreciate your business and are glad you had a great experience. Cindy Huet Customer Experience Director

March 01, 2014

I previously leased and then purchased a 2001 Avalon. I could not have had a more dependable and comfortable car. I knew the dealership owner and respected him for his honesty and professionalism, so when More

by keelconn9698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Terrell
Mar 03, 2014 -

Bill Penney Toyota responded

Thank you for the wonderful review. Tommy is great and I am glad that you had a great experience. We appreciate your business. Cindy Huet Customer Experience Director

February 28, 2014

Bryan was our salesman who sold us our car and we very pleased with his help. I would recommend bryan and bill penny to other people More

by bobjack70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bryan h shafer
Feb 28, 2014 -

Bill Penney Toyota responded

Thank you for rating our dealership. We appreciate your business. Cindy Huet Customer Experience Director

February 27, 2014

My husband took our Rav4 2011 in for an oil change and while he was there he was informed that the tires were just about bare and we needed 4 new tires. Also the shocks were bad and the brakes needed adj More

by prh501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
Feb 28, 2014 -

Bill Penney Toyota responded

Thank you for the great review! We certainly appreciate your business. Cindy Huet Customer Experience Director

February 14, 2014

Open and up front sales experience. The salesman took steps to find what suited our needs and did not try to sell us anything over and above what we were looking for in a car. Throughout, he was gracious More

by JkentAnderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
Feb 17, 2014 -

Bill Penney Toyota responded

Just what we like to hear!!! Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

February 14, 2014

My wife & I had been looking for a new Toyota for a couple of months. I had been told about Bill Penny Toyota & thought I'd give them a call. Darrel Green was our sales person. Darrel is a great sales More

by klutts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrel Green
Feb 17, 2014 -

Bill Penney Toyota responded

Thank you for reviewing our dealership. I am glad that you had a wonderful experience. Cindy Huet Customer Experience Director

February 13, 2014

I was interested in purchasing an Acura and saw exactly what I wanted on Bill Penny's website- a 2010 AcuraTL. I visited the lot and was greeted by a very friendly and personable salesman name Robert Shrie More

by threeangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Shrier
Feb 13, 2014 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We appreciate your business. Cindy Huet Customer Experience Director

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