Back

Bill Penney Toyota

Huntsville, AL

3.4
781 Reviews
Contact Dealership

4808 University Dr NW

Huntsville, AL

35816

Directions

By Type

Showing 781 reviews

July 06, 2012

My history of car purchases from Bill Penny began with the purchse of my first car which as an Oldsmobile many years ago. I have always received great service from the sales team as well as the receipt o More

by Vronc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Stokes, Brent Ferdinand, Andy
Jul 06, 2012 -

Bill Penney Toyota responded

Thank you so much for posting a review on Dealer Rater. If you have a free moment, we would greatly appreciate if you copy and paste this review onto on Google Places page located here: http://g.co/maps/kgdyg . Or simply go to www.google.com and search for Bill Penney Toyota. You can post comments there. We really appreciate your business, and we look forward to serving you in the future. Sincerely, Cindy Huet

July 06, 2012

Overall, I cannot say enough about how satisfied I am about my recent purchase of a 2012 Toyota Camry. From the moment I pulled onto the parking lot I was greeted by a friendly salesperson, his name was More

by 1brokesoldier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Stokes, Kevin Weil, Roberto Diaz, Drew Huber, Cindy Huet
Jul 11, 2012 -

Bill Penney Toyota responded

Thank you so much for posting a review on Dealer Rater. If you have a free moment, we would greatly appreciate if you copy and paste this review onto on Google Places page located here: http://g.co/maps/kgdyg . Or simply go to www.google.com and search for Bill Penney Toyota. You can post comments there. We really appreciate your business, and we look forward to serving you in the future. Sincerely, Cindy Huet

July 06, 2012

Our family has bought 7 Toyotas from Bill Penney Toyota. They are consistently a dealership that meets our expectations with professionalism. They work hard at finding the car that is right for your needs. More

by Carolkj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ferdinand
Jul 11, 2012 -

Bill Penney Toyota responded

Thank you so much for posting a review on Dealer Rater. If you have a free moment, we would greatly appreciate if you copy and paste this review onto on Google Places page located here: http://g.co/maps/kgdyg . Or simply go to www.google.com and search for Bill Penney Toyota. You can post comments there. We really appreciate your business, and we look forward to serving you in the future. Sincerely, Cindy Huet

July 02, 2012

Our experience this time started out extremely well. Our sales rep was Frank Munoz who tried to make certain that the Highlander (which had to be shipped in) had everything that we wanted on it. We were lo More

by tvansant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 03, 2012 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. I am glad that Mr. Gilland was able to assist you. Thank you for being a repeat customer. Cindy Huet Customer Experience Director

June 30, 2012

I wasn't informed that my oil change would take 4 1/2 hours, if so I would have come back another time, or maybe when they were not so understaffed........... That's not how I wanted to spend my Saturday More

by stewart200t
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
June 29, 2012

Outstanding Service! Tommy listened to what I wanted, then notified me when one was located. He kept me informed of when the truck arrived and throughout the dealer installed options phase. Truck was ou More

by 1964turt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Terrell
Jul 03, 2012 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. I will pass on the suggestion to Toyota. We appreciate your business. Cindy Huet Customer Experience Director

June 27, 2012

I went to test drive a Toyota Tundra and ended up buying one because the staff was able to give me fair value for my trade and accept my offer. I could not be happier with the service, experience or my bra More

by wjstevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Laudermilt
Jun 27, 2012 -

Bill Penney Toyota responded

Thank you so much for posting a review on Dealer Rater. If you have a free moment, we would greatly appreciate if you copy and paste this review onto on Google Places page located here: http://g.co/maps/kgdyg . Or simply go to www.google.com and search for Bill Penney Toyota. You can post comments there. We really appreciate your business, and we look forward to serving you in the future. Sincerely, Cindy Huet

June 26, 2012

The salesman was very helpful in locating a suitabe precertifled car. He gave good knowlegeable information, was very courteous, and effective. I would recommend them to any one R. Gene Wiggins More

by Gene Wiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Munox
Jun 26, 2012 -

Bill Penney Toyota responded

Thank you so much for posting a review on Dealer Rater. If you have a free moment, we would greatly appreciate if you copy and paste this review onto on Google Places page located here: http://g.co/maps/kgdyg . Or simply go to www.google.com and search for Bill Penney Toyota. You can post comments there. We really appreciate your business, and we look forward to serving you in the future. Sincerely, Cindy Huet

Jun 26, 2012 -

Bill Penney Toyota responded

Thank you so much for posting a review on Dealer Rater. If you have a free moment, we would greatly appreciate if you copy and paste this review onto on Google Places page located here: http://g.co/maps/kgdyg . Or simply go to www.google.com and search for Bill Penney Toyota. You can post comments there. We really appreciate your business, and we look forward to serving you in the future. Sincerely, Cindy Huet

June 26, 2012

I went to Bill Penny just to test out the camry. Within a few hours, I was driving away in my new 2012 Camry. Every one was so helpful and nice. The best part was there were no gimmicks! I will be going back More

by mmullins54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trell Barnes
Jun 27, 2012 -

Bill Penney Toyota responded

Thank you so much for posting a review on Dealer Rater. If you have a free moment, we would greatly appreciate if you copy and paste this review onto on Google Places page located here: http://g.co/maps/kgdyg . Or simply go to www.google.com and search for Bill Penney Toyota. You can post comments there. We really appreciate your business, and we look forward to serving you in the future. Sincerely, Cindy Huet

June 26, 2012

Knowledge of the products was excellent and the staff was very friendly and helpful. My wife really likes her new Highlander and we are both very pleased with our buying experience. More

by wmhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
Jun 27, 2012 -

Bill Penney Toyota responded

Thank you so much for posting a review on Dealer Rater. If you have a free moment, we would greatly appreciate if you copy and paste this review onto on Google Places page located here: http://g.co/maps/kgdyg . Or simply go to www.google.com and search for Bill Penney Toyota. You can post comments there. We really appreciate your business, and we look forward to serving you in the future. Sincerely, Cindy Huet

...
62
...