Bill Penney Toyota

We were interested in replacing our Chrysler 300, with a smaller luxury car style car and had an opportunity to look at the Venza while the dealership was closed on Sunday. We were so impressed with the bo smaller luxury car style car and had an opportunity to look at the Venza while the dealership was closed on Sunday. We were so impressed with the body style and what appeared to be a great interior we decided to go back Tuesday evening, 6/18, to get a better look. Sales Representative Nolan Ryan met us on the Lot and proceeded to treat us like very special customers. He was very knowledgeable about the vehicle and the was enthusiastic about making the sale a reality. He worked well past closing time to make sure our concerns were properly addressed and the deal was closed. Unfortunately, he had to leave before we were finished with the paperwork and I didn't see him again until the following day. The one down side was that during the negotiation process we had agreed on adding a set on mats so that I could transport a wheelchair in the back without scratching the deck. These were identified as a "Due Bill" item and I was told I would receive a call to be pick them up on Friday. When I didn't get a call, I went by the dealership on Friday and was given a set of floor mats and no rear area mat. I told the sales manager that the set was supposed to include the rear area mat, but he told me the "Due Bill" only indicated floor mats. He agreed to make it right and sent me to the Parts Dept where I was told that the inventory count was off by one and that the mat would have to be orederd and should be here by the next Tuesday. I have not received a call yet stating the mat is ready for pickup. More

I visited Bill Penny Toyota to purchase a 2008 Mazda Miata. Barry Robertson immediately took me for a test drive while my 2002 Miata was being evaluated for trade-in. Once I made the decision to purc Miata. Barry Robertson immediately took me for a test drive while my 2002 Miata was being evaluated for trade-in. Once I made the decision to purchase the vehicle, Barry made the process as simple and fast as I have ever experienced at a car dealership. Even the finance department was fast with an excellent rate and didn't push the extended warranty or other add-on services after I indicated that I wasn't interested. More

My wife and I have been Toyota owners for twenty-five years and between us have leased or purchased 12 Toyota vehicles. In all that time, while never disappointed with sales or service from other dealers years and between us have leased or purchased 12 Toyota vehicles. In all that time, while never disappointed with sales or service from other dealerships, we have never had the quality os service we've experienced at Bill Penney. Recently we bought a Camry Hybrid. The young sales person who took care of us, Jason Boykin, was, without a doubt the most knowledgeable, courteous and thorough sale rep. we have ever seen. The whole business of buying our new vehicle was handled courteously by all individuals involved which made the entire experience a delightful occasion. More

I was very pleased by my experience at Bill Penney. Marc was very friendly and anxious to be sure that I was satisfied with every aspect of this transaction. Both the trade-in and vehicle pricing was fair. was very friendly and anxious to be sure that I was satisfied with every aspect of this transaction. Both the trade-in and vehicle pricing was fair. As I was getting a used vehicle, it had some minor issues. Marc made sure every detail was taken care of. I really appreciate it. More

Bill Penny Toyota is a super dealership with great sales and service. Everyone was ultra friendly, especially our sales associate, Mr. Ramsee Miller. The only real pressure was to find me the right vehicle and service. Everyone was ultra friendly, especially our sales associate, Mr. Ramsee Miller. The only real pressure was to find me the right vehicle for the right price. We love our Avalon! Mr. Brent and Mr. Andy were also superb with extreme professionalism, which we appreciate so much from Bill Penny Toyota! We will recommend Bill Penny Toyota to all our family and friends, bring our vehicles to the service dept., and continue buying Toyotas only from Bill Penny Toyota! Thanks very much! More

My husband and I needed two trade in two old/beat-up cars for a baby and dog friendly SUV. We told Zack what we were looking for and the price we wanted to pay, and his team found us exactly what we needed for a baby and dog friendly SUV. We told Zack what we were looking for and the price we wanted to pay, and his team found us exactly what we needed for thousands less than we were prepared to spend. Donny was friendly and patient, and we had his full attention every moment we were with him. And we LOVE our new 4Runner! More

My husband and I were looking at buying a new car and trell barnes our salesman helped us find the best car for a good deal. Bill Penney is not like most car dealerships. They didn't try to pressure us trell barnes our salesman helped us find the best car for a good deal. Bill Penney is not like most car dealerships. They didn't try to pressure us into buying a vehicle. They are layed back and it's a relaxing environment. More

We recently purchased a 2008 Certified Toyota Highlander from Bill Penney Toyota. We arrived at the dealership prepared to purchase either a Highlander or a Camry based on our previous experience as Toyota from Bill Penney Toyota. We arrived at the dealership prepared to purchase either a Highlander or a Camry based on our previous experience as Toyota owners (we have had 3 Toyotas), but undecided as to which vehicle would best meet our current needs. Victor Heartsill was extremely helpful, and patient, answering a multitude of questions and allowing us to take as much time as we needed to determine which car was right for us. This is the second Toyota we have purchased from Bill Penney and we highly recommend them, and Vic, to anyone in the market for a new or preowned Toyota. More

I appreciate the personal touch that I experienced today at Bill Penney Toyota. I had come in with an issue, but was immediately invited to sit down with a sales manager and Zach Penney himself. My outloo at Bill Penney Toyota. I had come in with an issue, but was immediately invited to sit down with a sales manager and Zach Penney himself. My outlook on the dealership has changed, and I appreciate the time that I was given to address my issue. Thanks again! More

I came in for my oil change, and see what else was needed to maintain my vechice I have a 2008 camry. I also lease a 2012 prius to take to Atlanta, Ga. the next weekend (Memorial Weekend). The Toyot needed to maintain my vechice I have a 2008 camry. I also lease a 2012 prius to take to Atlanta, Ga. the next weekend (Memorial Weekend). The Toyota Prius was very smooth and comfortable. I was well pleased with the service that was provided to me. Thank you, Hazel Richardson More