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Bill Ray Nissan
Longwood, FL
1,857 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,857 reviews
February 17, 2024
Excellent service as always! Very knowledgeable. Explain everything in detail including all options. No surprises. Very knowledgeable. Explain everything in detail including all options. No surprises. More
by SANDRAROBERSON
Verified CustomerEmployees Worked With
February 17, 2024
Sierra was so great, I had lots of questions and was strict on what I wanted and she went above and beyond my expectations. I was able to text her any questions I thought of and she was able to answer e strict on what I wanted and she went above and beyond my expectations. I was able to text her any questions I thought of and she was able to answer everything with quotes quickly. This was a very stressful time for me after a total loss accident and dealing with the at fault party's insurance on top of the car buying process and she really helped alleviate a lot of the car buying anxiety. We really appreciate her. More
by alexisdollylee
February 17, 2024
Wonderful work in the service department. Straight shooting and direct as always. I appreciate being treated as a valued service customer, not an "up" for salespeople. Hoping that the sales t Straight shooting and direct as always. I appreciate being treated as a valued service customer, not an "up" for salespeople. Hoping that the sales team has the same "customer focused" attitude as the service crew! More
by BILLYRAYNISMO
Employees Worked With
February 16, 2024
There are some good workers at this location but the atmosphere and customer service it’s not good. I actually had to take my car back to be looked at again after I paid the fee for a diagnosis. Even no atmosphere and customer service it’s not good. I actually had to take my car back to be looked at again after I paid the fee for a diagnosis. Even now, I still feel everything wasn’t checked properly. I use this location because it’s convenient for me. I just think the associates need to be a little more friendly and act like they’re happy to be at work. More
by TEAMILLERFREDERICK
Employees Worked With
Other Employees :
JD salesman
February 16, 2024
Thorough, courteous, completed requests. Explained invoice and results of testing along with providing options for any further issues Explained invoice and results of testing along with providing options for any further issues More
by WHITELOLLARA
Employees Worked With
February 16, 2024
Robert was EXCELLENT! ! Very knowledgeable and kept me informed. I was hoping to not sit around all day and Robert made sure that didn't happen. He had me out in less then ! Very knowledgeable and kept me informed. I was hoping to not sit around all day and Robert made sure that didn't happen. He had me out in less then an hour. He was friendly and professional. Great customer service. More
by ANGELAHOEFLICH1317
Employees Worked With
February 16, 2024
I have been coming to Bill Ray Nissan for years and have been very satisfied. I also have a Kia Sorento, and bring it here for service. been very satisfied. I also have a Kia Sorento, and bring it here for service. More
by JHUDSPETH37
February 16, 2024
Excellent service, service advisor kept me a form of everything was going on with my truck and got it done when it was promised everything was going on with my truck and got it done when it was promised More
by MPATTERSON2565
February 15, 2024
Antonio made my experience with Bill Ray Nissan very enjoyable. He was very kind, personable, and thorough. He kept me updated with the status of my car and patiently explained everything in a way I wou enjoyable. He was very kind, personable, and thorough. He kept me updated with the status of my car and patiently explained everything in a way I would understand. I would highly recommend going to Antonio! More
by Faithj2701
