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Bill Ray Nissan
Longwood, FL
1,856 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,856 reviews
January 25, 2024
Very wonderful experience, I would highly recommended to anybody that’s looking for a car. Very professional people. anybody that’s looking for a car. Very professional people. More
by fred69
Verified CustomerEmployees Worked With
January 25, 2024
I had an overall positive experience. The service advisor assigned, tony, was very helpful, kind and thourough. My only complaint would be the lack of communication while they had my car. The service advisor assigned, tony, was very helpful, kind and thourough. My only complaint would be the lack of communication while they had my car. I was told the initial diagnostic would take max 3 hours, the issue with my car was a stumper of sorts so it took much longer. I understood that they needed more time to diagnose the issue but I was still expecting a call after 3 hours. I wasn’t contacted until almost 9 hours after I brought my car in. They had not been able to figure out the issue yet and requested to hold it overnight. The more and more time that passed after that initial 3 hours just made me more anxious. Even though they hadn’t determined what was wrong yet, I would have appreciated them telling me “hey we aren’t sure what the problem is yet, but we will get back to you whenever we make a discovery”. Just the lack of communication I found very anxiety inducing considering I had no ability to leave it overnight and needed it for the next day. More
by DANIELLEYASEMIN
Employees Worked With
January 25, 2024
Fast, friendly and personalized service. Zachary was very helpful. I'll be getting my vehicle serviced here from now on. Zachary was very helpful. I'll be getting my vehicle serviced here from now on. More
by APPERSON.MATT123
Employees Worked With
January 25, 2024
I Reported front end noise which was diagnosed by the dealer who sold me the car. I was told no noise, no problem. However, I spend 6-8 hours in the car, daily and experience it all day long. Issue pers dealer who sold me the car. I was told no noise, no problem. However, I spend 6-8 hours in the car, daily and experience it all day long. Issue persist currently. More
by BRIROY77
Employees Worked With
January 25, 2024
Excellent customer service. Jo was done in lees time that was suppose to. Great areas to chill while waiting. Employees are great, definitely will come back. Jo was done in lees time that was suppose to. Great areas to chill while waiting. Employees are great, definitely will come back. More
by PEDROROBERTOSARAVIA
Employees Worked With
January 25, 2024
Great people. Very helpful and willing to help with anything you need. Turn around time was first rate. Very helpful and willing to help with anything you need. Turn around time was first rate. More
by VINCENTCLARK601
Employees Worked With
Other Employees :
Anthony Conley, Ricco Shelly, Zach Villalobos
January 24, 2024
They are always willing and able to assist me with questions or concerns I may have. questions or concerns I may have. More
by ADRIANANDYAMI
January 24, 2024
I came in without an appointment and was first told that I would probably need to come back another day. Then I spoke with Zach and he was able to get me right in and serviced I would probably need to come back another day. Then I spoke with Zach and he was able to get me right in and serviced More
by CFSOBERS
Employees Worked With
Zach Villalobos
January 24, 2024
I always take my car to Bill Ray Nissan for service and I am always satisfied with the service that I get. am always satisfied with the service that I get. More
by RJACKSON230
Employees Worked With
