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Bill Ray Nissan
Longwood, FL
1,857 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,857 reviews
February 25, 2025
Not trustworthy. Had break service, and 2 weeks later the breaks weren't working and they wouldn't cover it. I won't go back there again. Had break service, and 2 weeks later the breaks weren't working and they wouldn't cover it. I won't go back there again. More
by HEIDIBETTIS
Verified CustomerEmployees Worked With
February 25, 2025
It was great that the battery replacement was covered under a warranty, NOT SO GREAT IT TOOK 6 HOURS while I was waiting to swap the battery!!! Do better! under a warranty, NOT SO GREAT IT TOOK 6 HOURS while I was waiting to swap the battery!!! Do better! More
by TASTAUD
Employees Worked With
February 24, 2025
Not only did I get friendly service when I brought my vehicle in, but the service manager was able to help me when my other car had a flat tire the same day by offering to have the shuttle take me home w vehicle in, but the service manager was able to help me when my other car had a flat tire the same day by offering to have the shuttle take me home with an air pump so I could drive it in to get the tire replaced. I feel they went above on beyond for me and that's why I keep coming back. More
by MJC2ANDERSON
Employees Worked With
February 23, 2025
Had a good experience. They were very clear on what they have seen in their inspection. Good service. They were very clear on what they have seen in their inspection. Good service. More
by ARCPRINZE
Employees Worked With
February 23, 2025
Best dealership in Florida. Their service department is top notch. Great Customer service. I’ll be back for service. Their service department is top notch. Great Customer service. I’ll be back for service. More
by TALKIZAN
Employees Worked With
February 21, 2025
Robert was incredibly friendly and helpful. He made an extra effort to understand the service needs for the visit. He was made sure to show my daughter, a new driver, what to look for when she He made an extra effort to understand the service needs for the visit. He was made sure to show my daughter, a new driver, what to look for when she takes her car in for service. Great learning opportunity for her and outstanding customer service experience. More
by ADMIN51
Employees Worked With
February 21, 2025
Darryl was excellent. From the beginning of my vehicle issue to the time of pick up he stayed on top of my service and kept me posted. Darryl was very pleasant and profe From the beginning of my vehicle issue to the time of pick up he stayed on top of my service and kept me posted. Darryl was very pleasant and professional. Service that I received because of Darryl will make me want to return. More
by TINAEKLUND2001
Employees Worked With
February 21, 2025
Mary Ann, our sales lady, was wonderful and catered to our requests while looking at the cars in the sales lot. She was a joy to work with while we car shopped and her help was very instrumental in helpi our requests while looking at the cars in the sales lot. She was a joy to work with while we car shopped and her help was very instrumental in helping us decide on which vehicle we wanted to purchase. She made our experience at Bill Ray Nissan very positive. This was our third car that we have purchased here and we will probably come back for a fourth when the time comes again. Thank you Mary for taking care of Patsy and I. More
by jerrycochran
Employees Worked With
February 21, 2025
Our salesperson Norma was friendly, professional and a pleasure to work with. The buying process at Bill Ray Nissan was simple and stress free. Highly recommended. pleasure to work with. The buying process at Bill Ray Nissan was simple and stress free. Highly recommended. More
by danolectro
Employees Worked With
February 20, 2025
Actual bill was more than initial estimate, when I contacted not refunded additional charged amount contacted not refunded additional charged amount More
by SIVA.K
Employees Worked With
