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Bill Utter Ford
Denton, TX
4,275 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,275 reviews
December 23, 2024
Amazing customer service. Best in class. The professionalism I received is beyond words. I want to Thank Bill Utter and more specifically Keith for assisting me through out Best in class. The professionalism I received is beyond words. I want to Thank Bill Utter and more specifically Keith for assisting me through out the process!!! More
by Evallejo74
Employees Worked With
December 21, 2024
Best car buying experience i have ever had. Logan is fantastic from beginning to end. Logan is fantastic from beginning to end. More
by scott.showers
December 21, 2024
Great service coordinated well to delight the customer (me!!) A bit pricey for an elderly lady but I am happy feeling the job was done well. (me!!) A bit pricey for an elderly lady but I am happy feeling the job was done well. More
by janet.rogers01006
Employees Worked With
Other Employees :
Apollo who drove me home and brought back my repaired car the next day!!
December 21, 2024
Great customer service from moment of driving in, through the process and delivery of my car. Employee Omar and Apollo provided a delightful experience! the process and delivery of my car. Employee Omar and Apollo provided a delightful experience! More
by janet.rogers01006
December 20, 2024
Eddie Church was very informative and held great communication throughout my visit. I love coming here to get my car fixed because the staff are always kind and welcoming. Eddie Church truly went ab communication throughout my visit. I love coming here to get my car fixed because the staff are always kind and welcoming. Eddie Church truly went above and beyond, thank you. More
by Lodikai nightmare
Employees Worked With
December 20, 2024
Smooth transaction, fair trade, super courteous and friendly, Ivan & Micah were great - easy to work with, responsive, and respectful. They worked with me to align on what I felt was a very fair deal a friendly, Ivan & Micah were great - easy to work with, responsive, and respectful. They worked with me to align on what I felt was a very fair deal and they did it quickly. More
by Jng466
December 19, 2024
They are very courteous and professional. The work on my car took longer than expected and they graciously took me home and picked me up. Driver was very nice and enjoyed my visit with him. M The work on my car took longer than expected and they graciously took me home and picked me up. Driver was very nice and enjoyed my visit with him. My service technician always takes good care of me and keeps me informed. Thank you so much!! More
by sherryhorton
Employees Worked With
December 19, 2024
Roberto was awesome to work with and made the sales process very smooth. Will definitely go back to him again. process very smooth. Will definitely go back to him again. More
by dblbogie70
Employees Worked With
December 19, 2024
Bill Utter Ford in Denton, TX hand down the best ford dealership in the state. I’ve lived all over Texas. Have bought 7 ford vehicles between me and my wife the last 2 were bought at bill utter and have dealership in the state. I’ve lived all over Texas. Have bought 7 ford vehicles between me and my wife the last 2 were bought at bill utter and have never been treated with the upmost respect from any other place like we did here. My wife is not comfortable taking vehicles to get maintenance done but bill utter is one she has no problem with just due to the professionalism of EVERYBODY! no hidden secrets. No trying to up charge etc. I’ll never buy a vehicle elsewhere. More
by VanDusenDavid
Employees Worked With
December 19, 2024
Very friendly, no pressure, pleasant experience from start to finish. Would recommend the dealership to all my friends..Thanks for a wonderful experience. start to finish. Would recommend the dealership to all my friends..Thanks for a wonderful experience. More
by Mike
Employees Worked With
