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Bill Utter Ford
Denton, TX
4,287 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,287 reviews
September 22, 2021
We believe that our salesman Kenny Morgan was the nicest person to deal with and easy to work out any problems we had. We will recommend Bill Utter Ford to our friends. person to deal with and easy to work out any problems we had. We will recommend Bill Utter Ford to our friends. More
by bearsbircher
Verified CustomerEmployees Worked With
September 22, 2021
I have had excellent, friendly service from Bill Utter Ford’s service. They have a nice waiting area for those who wait on their service! Ford’s service. They have a nice waiting area for those who wait on their service! More
by walterhhartman
Employees Worked With
September 20, 2021
Repairs I came in for were done. But my car was damaged while being moved. Collision repairs were rushed and it shows I the finish and fit of the replaced parts. while being moved. Collision repairs were rushed and it shows I the finish and fit of the replaced parts. More
by sangsoft
Employees Worked With
September 20, 2021
The person who worked with us went above and beyond. I would recommend to my friends. would recommend to my friends. More
by henderson.bradly
Employees Worked With
September 20, 2021
Worst service, service advisor has no knowledge of anything, was told a price and when I go to pay its way more than I was told. Karina Rubio is the reason I will never go back to get my truck service anything, was told a price and when I go to pay its way more than I was told. Karina Rubio is the reason I will never go back to get my truck service there again. More
by Juan Vázquez
Employees Worked With
Karina Rubio
September 18, 2021
Took my 2012 Ford Edge in to have the AC fixed, and after multiple trips they didn’t fix it. They kept the vehicle for 4-5 days for each attempt to fix it and could not provide a loaner vehicle, even after w multiple trips they didn’t fix it. They kept the vehicle for 4-5 days for each attempt to fix it and could not provide a loaner vehicle, even after we were told it would be “expedited.” Paid $500 for a “software update” that did absolutely nothing. Ended up trading it in for a new vehicle at FiveStar Ford. Bill Utter will never get my business again. More
by AARON_HERRELL
Employees Worked With
September 17, 2021
Casey was excellent to work with. Highly recommend getting with him for your next purchase. getting with him for your next purchase. More
by james_stevens95
Employees Worked With
